City Of Tshwanerefund payment still not received after 6 months

I have sold my previous property in centurion in june 2016. July I went to the municipality of tshwane, after transfer was done, to do the request for refund on my closed account, which was in july 2016. This is just short of r10 000 tshwane owes me. I called hundreds of times after that, I logged tickets, yet nothing. It is now 6 months later, and tshwane has still not refunded me the money they owe me. If I don't pay my electricity bill, tshwane will cut it off in a few days and I will have to pay connection fees! Yet, tshwane can take my r10 000, earn interest on it for months, and I am unable to get them to pay my money back! This is insane! I have no idea what to do anymore. When I submitted the refund application, the lady at refunds said to me it can take 3 - 4 months for the refund. It is now 6 months and they don't even anwer their phones! Please help! That is a lot of money! The account number is: [protected].

Jan 26, 2017

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