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Chumba Casino / VGW Holdings / cash out not received

1 United States Review updated:

Cashed out weeks ago and online gaming company called Chumba Casinos asked for supported documents to prove identity. Upon providing documentation, cash out was still not granted. Request credit back to account to play $120 won, company ignored. This is a scam and is only a matter of time before they go under which is why they are stealing money from gamers. DO NOT waste your time and money for something you will truly never win. Dissappointed at the lack of professionalism. It's a shame, ultimately they could have more buisness and longevity doing things the right way. Legal actions will be taken.

Jul 23, 2018
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  • Ps
      29th of Jul, 2018

    The exact same thing happened to me on the same day, July 23, 2018. Been gaming with Chumba for over a year, never had problems with cash-out requests before. Then all of a sudden they want my supporting documents again and give me some kind of goof-ball excuse that there is a mismatch in name on my account when my account hadn't changed in over a year. Bunch of BS. I want a full refund.

    0 Votes
  • On
      5th of Aug, 2018

    @psychicstalker Same happening to me! Very frustrating!

    0 Votes

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