Celebrity White Teeth / misleading ad - scam

1 Pine Hill, NY, United States Review updated:

Only wish I had looked at Complaints Board website. This is a scam. I had to call and give my Credit Card # to receive free offer of product + .99 cents shipping. Salesman tried to talk me into membership program. I said no thank you, I just wanted free sample as per ad. He said that was okay and he would see that it was shipped. I received the product sample about 15 days later. 3 days later, I noticed that my bank account was being charged for $149.95 from There is no such email address or Web page. The box the sample came in had no company name, and the packing slip inside had no company name.
When I tried to contact the company, every email address given in ads, etc. produced returned emails saying there is no such email address. I tried calling, and was referred to another phone number. I gave all the information I was asked for, and was told another representative would be in touch. I contacted the bank, and they said to cancel the credit card and apply for a new one, which I did. I contacted the phone number they gave and made my complaint, and was told that I had to email a certain email address which the representative gave so fast, I could not assimilate it. I asked him to go slower, and finally got it right. I again sent my complaint emails to the new address. They replied that I was bound by the rules as stated in the ad. I pulled up the ad again and saw nothing, until I finally noticed in very small letters at the end of 4 pages of advertizing an item marked Contact us/Offer terms and conditions, etc. Looking at the ad, you would never notice this tiny item. Well, my credit card is cancelled, my bank account is $149.99 lower, and all I received is a tiny sample small than the thickness of a pencil. Don't be scammed! This is a first class scam, and I believe that two companies are in it together. A warning. Blessings.

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  • Vi
      24th of Feb, 2010

    The same thing happened to me after I logged out of my university website.

    0 Votes

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