Carlton Pools / Worst ever

United States Review updated:

They are the worst!!! They do not hold up to their promises, it took weeks to get anyone out for the survey, then about another 6 weeks for them to SUBMIT the permits (this should be done in a few days) then during the job they would not show up for weeks at a time, it took about 4 months for them to finish my pool, my friend had one done and it took a total of 5 weeks from the permit phase to completion!! I would rather swim in a kiddie pool than ever build with them again!! What a nightmare this was and it took the fun out of the pool for the first summer we had it because of the nightmare process.

ALSO - during the process they kept trying to raise the cost for this and that saying it was not included in original price and everything WAS>>> What a bunch of liars, cheaters and NOT in the consumers best interest...


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  • Pi
      13th of Jul, 2010

    Carlton Pools does not stand buy their work. Good luck getting them to address any problems you have with your pool after they install it and are fully paid. They basically tell you that you your issue is not under your warranty even if the issue arises days after the pool install. And good luck if you have a pool install at the end of the season - they leave your issues unresolved and have amnesia when they return in the spring. Especially if you are dealing with Paul the service mamanger.

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