SUBMIT A COMPLAINT / service is what i'm complaining about

United States
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First of all, I create an acct and paid my monthly fee and started the process. As soon as I did my research and created my favorites list (which took hours and hours), I noticed I could no longer check into my acct. For no explained reason my I was shut down. No refund! To me, this is stealing! I then created another account and thought it was a technical issue. Again paid and nothing but issues! Their site shows you a start and end time for work. However when I pick what I want and I go to save it, it automatically changes to a diff time. I've tried to edit this several times with no luck. I've called several times only to stay on hold forever and then be told sorry we have a glitch. So unprofessional. Plus none of their prospective nanny's responded to a request. Very unproductive process.

Feb 8, 2019

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