SUBMIT A COMPLAINT / Avoid at any cost guys

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In my humble personal opinion, Joey at Caboots, the self proclaimed “prodigal boot maker” (what bogus arrogance with all the great reputable Texas bookmakers like Dave Wheeler, Dave Little, Tex Robbins, Mr. Morado, M L Leddy etc etc), is one on of the most untrustworthy, passive-aggressive individuals I have dealt with in many years. You can't trust what he says or writes. Once you give him your money he does what he wants to when he wants to and he apparently does not care about customer satisfaction and/or his his business reputation. You will probably be better off avoiding Champion Attitude (what a joke name under the circumstances I have unfortunately endured) and going to a local boot maker. It may cost you ~20% more but you will benefit based upon fit quality and professional service. If not, good luck.

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  • He
      8th of May, 2012

    This customer, Dr Frank Battaglia, received the exact pair he ordered. However still returned them, This was due to lack of being provided appropriate measurements. He had previously ordered from us and had submitted a calf measurement which was saved in his file. When he ordered a second pair we made them according to those specifications as we were not notified of any change or new specs. When he received them he called with a profane attitude and became verbally abusive, he did not dispute quality or other specs -just that they were too big in the tops. He was abusive and disparaged all El Pasoans a whole. We provided for return shipping and altered the boots and corrected them for no extra charge well within a reasonable time frame for top quality hand made boots. He had his staff calling and emailing on a daily basis even though we gave them an update and shipped when told. This customer has also posted this exact complaint on various websites under various email I'd and different names.

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