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Build-A-Bear Workshop / customer service

1 United Kingdom
Contact information:

Ordered and paid extra for next day delivery.
Over 48 hours later the products aren't here. Never been sent a tracking number either.
Tried phoning about 10 times and after being kept on hold each time I am then cut off.
What is the point of next day delivery when it doesn't arrive on time?
Why am I constantly being cut off before even being able to speak to someone on customer services?

An
Jul 26, 2018

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