ATTENTION: JerryGR (recent complainer)
******* IMPORTANT ***********
The website "Sell-Textbooks.com" and "Sell-Textbook.com" are two completely different websites. Notice the first one uses the PLURAL version of the word, "textbooks" (with the letter "s" on the end), and the second one uses the SINGULAR version of the word "textbook." Both those websites (sell-textbook.com and sell-textbooks.com) are COMPLETELY SEPARATE COMPANIES! With COMPLETELY SEPARATE OWNERS!
The company you are INTENDING to be complaining about is a website owned by Bookbyte called "Sell-textbook.com" (again, notice the word "textbook" is singular).
In your complaint (maybe you were agitated when you typed it), you mistakenly added an additional letter "s" which makes the word "textbook" plural, and therefore, you mentioned a totally UNRELATED company. The company you mistakenly mentioned in your complaint is "Sell-Textbooks.Com" which is a completely different company, based in a completely different state, which has a pristine reputation, and has been around for over 10 years.
It is really important that when you go online and complain about companies, that you actually spell the name of the company correctly.
In conclusion, in a nutshell:
1.) Sell-Textbook.Com is owned by BookByte, and they are the company you have your complaint with.
2.) Sell-Textbooks.Com is a completely different company which you have NEVER dealt with, and has absolutely NOTHING to do with your complaint.
3.) You should come back to these message boards and correct your mistake.