Bits And Pieces / Very very bad customer service lost parcel
I placed a large for may Christmas Day placed in my name only for them to be sent to my dad so tried to get help from customer service only to be told I didn't have an account and it would cost me to return as it ruined Christmas day ended up sending back only to track delivery service to be told they can't help as its the retailer that needs to contact them when you phone bits and pieces they say no I need to contact the return delivery service so it looks like I'm £120 down never going to use bits and pieces again worst company ever as no one wants to help
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