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Bergdorf Goodman / Fake and Fraud online discount merchandising

1 New York, NY, United States Review updated:
Contact information:

Ordered a pair of discounted shoes online three time, paid with credit card 3 times, got 3 times confirmation, but also got 3 time cancellation. But during 10 days while struggling with the order, the pair of shoes shows available online. Called customer service, was told it's out of stock. Asked why it's still showing available online, was told the website has not been updated.

The reason doesn't make sense at all. Who will believe the world famous department store's website has not been updated for 10 days?
It's entirely a customer cheating case that use fake discount merchandises online to lure customer.

Will never trust the Bergdorf Goodman again, and it has the worst customer service ever had.

May 15, 2016
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  • Ei
      22nd of Sep, 2016
    0 Votes

    totally understand your case, I think they are doing fake online promotion too, I see the promotion and place order, then they cancel my order for saying I order too much

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