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BeautifulHalo / clothing purchased

1 United Kingdom

*beware* worst online shopping experience ever.
First when I placed my order I didn't realise the company was in china. Took ages to receive items which was poorly packaged and didn't even include a copy of my order or return slip. The quality and fit of the items were the worst i've ever purchased. Nothing like the photos on their website. Contacted them straight away and after numerous emails they suggested I keep the items and they refund me 40%, this was after a refused a number of lower offers. I advised the items will go in the bin and therefore I will not accept being out of pocket. They advised I return to china at my cost and they will deduct original shipping charges before refunding. Will never use them again!!! Opened a case with paypal.

Apr 12, 2018

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