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Artfire.com / I have no idea how many sales I lost due to their error

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I hand make all of my items and work very hard to keep my customers happy. I began with listing a few of my items I paid every month and my items were promoted a lot. I also have an etsy site that I sell alot of items on. I never had even one sale on Art Fire. I had Facebook friends who tried to purchase my items tell me there was a broken link on the site. I have no idea how many sales I lost due to this error. I contacted them and they told me there was no broken link and that my items just did not sell. Funny how i cannot keep them in stock on etsy.

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