Ardyss International / never received my refud
A distributor with Ardyss international will not send me my refund for a wonder bra that was to big and had to be returned. I have been waiting for the refund since November, when she told me over the phone she would send it. The bra was on back order and some time had past and I had not heard from her so decided to ask for the refund. I called Ardyss and they turned their back on me and said it was between me and their distributor they said they only deal with distributors not the customer, the C/S rep kept repeating this to me even after I told her the distributor would not return my calls.
Regardless of the comments from other distributors about how it is not Ardyss international's fault; The consumer bought a product made by Ardyss, from a distributor who works for and gets a paid by Ardyss and who signed a contract with Aardyss. So why can't both the distributor and Ardyss be responsible for Consumber issues Both Ardyss and the distributor received
cash from me and I received nothing not even the refund. What makes this
wrong is the distributor represented herself as a professional, caring person working under the umbrella of Ardyss. There should be someting in place for these types of matters within the Ardyss organization. A question for Ardyss, do you conduct background checks on the people you hire /contract to sell your product to the public?
2/27/10 update: I am still waiting for a refund, the distributor called me and told me I was harassing her and disrespecting her and if I don't stop texting her she would report me to the police (HUH); I did what Ardyss instructed me to do keep contacting her until she calls me back. If she had just sent the refund as promised I would not have contacted her.
So in closing I would like to say; Ardyss may not be in business long and should have anticipated these types of issues first and not later. It is too late
I will inform consumers that Ardyss does not help with bad distributos who rip off their paying customers.
The products or good quality too bad I can't say that about Administrative Services/Customer Service Dept of Ardyss.
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