Apria has been double billing, charging my credit card as well as my insurance. My insurance has paid all of the montly amounts. I contacted Apria a number of times and after numerous on hold calls, in January, I was assured that I should be receiving a refund. Now it is april and I have spent another 45 minutes attempting to resolve this issue. It appears that my only solution might be to follow up through legal chanels.
I just wonder, how many other people have been double billed. Some form of discovery procedure might be interesting.