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American Friends of Magen David Adom / Took money for themselves!

1 NY, United States Review updated:

I called to make a donation to this company because I have strong faith to Israel and helping provide aid to Israeli citizens who are suffering. When I checked out the website, I figured the place was using the funds to solely help Israelis and fellow Jews who needed Medical aid and food, during these tumultuous economic and political times. I figured Maden Adom was an 'emergency lifesaver' and I had heard people singing their praises for all the good they had done for the IDF and other people who are in trouble over there.

When I called I spoke to a young woman, Galit Dardashtian who claimed that she would be able to help me direct my donation to the appropriate place and also to receive one of the beautifully illustrated cards that AFDA makes to use to donate to the troops and others in need. Galit was extremely curt in my first interactions with her, which I found incredibly surprising, after all I was calling to contribute and get more information about a place that I thought was helping my fellow Jewish friends suffering in Israel. Curious, I began to ask more questions about the cards and what the safest way to make a donation was. She seemed increasingly annoyed at my questions and the conversation and tried to get me off the phone. Being that I have alot of funds and make a decent amount of money, I wanted to put a portion of that money, $300 to be exact to the "mitzvah project" and to provide food and emergency care, Galit told me to give me her credit card number and she would apply the amount to the mitzvah project, after giving her the information, she thought I got off the phone and I heard her murmur under her breath "finally I can put some money towards that new bag I want". After getting off the phone with her I found out that donations were supposed to be made safely online, not over the phone, I trusted the organization so I did not know. I never received a thank you letter or anything regarding my donation, now I'm out $300, what a scam for a place who is supposed to help its fellow Israeli citizen!

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Comments

  • An
      14th of Oct, 2010
    0 Votes

    I find this complaint to be completely false of a story. I have made many donations to AFDA and have never had any issues.
    I have spoken to Galit and other staff members myself and found them to be more than helpful and very kind.

  • Af
      14th of Oct, 2010
    0 Votes

    American Friends of Magen David Adom handles contributions from tens of thousands of people a year and is scrupulous in our handling of each and every gift. Whether the gift is made online, on the phone or through the mail, American Friends of Magen David Adom ensures the privacy of information entrusted to us and is willing to work with this or any supporter directly to address their concerns regarding donations and/or staff. We investigate every concern/complaint and we have found that there has been no mishandling of donations. American Friends of Magen David Adom is committed to providing excellent customer service to all our donors. info@afmda.org

  • Gp
      18th of Oct, 2010
    0 Votes

    I suspect Schlomo is not even your real name. I am not only a donor, but someone who has volunteered for the organization for many years. You obviously has a chip on their shoulder because not only have i found the staff to be quite professional (Galit included) but the money does in fact go to a very important cause and I'd be more suspect of you...the critic, rather than an organization that has provided well needed relief to many. Most charities take time to send receipts and had you ever given money to a major non-profit and understood that there is a process to follow, you would not make such silly comments. If you gave with a credit card, you already have proof of your transaction and further, I'm quite confident a receipt/thank you will be forthcoming as I've always gotten one.

    Have you not something better to do with your time?

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