[Resolved] All access tickets RIP OFF! — Taken for thousands of dollars for super bowl tickets!!!
We purchased super bowl tickets from this unethical company, by way of ticket network, in sept 2014. They kept delaying the pick up date for the tickets, until they finally pushed It back all the way until the day of the game. Now they are telling us they no longer have our tickets because the stadium is oversold and will give us a portion of what we paid for them. Yet they still have tickets available on their websit...but for $9, 000 more than what we paid for them-each ticket! We are out thousands of dollars because of how expensive the flights, hotel and rental car are for the special event. I have never felt so betrayed. Do not buy from this company! I think they wait until the last minute so they can try to get more money for your ticket and then tell you, oops sorry. Devastating...
Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.
All Access Tickets Customer Care's Response, Jan 31, 2015
Everyone got up to a 200% refund. If they declined the refund we delivered tickets. If they took the refund their tickets went to a customer who did not take the refund. The tickets were not kept by the company to resell for a profit.