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Alienware / worthless product and warranty

1 Reedsburg, WI, United States

In the fall of 2005 I spent $4200 for a cutting edge Alienware Laptop. Big mistake!!! Over 24 hours aggregate hours on the phone w/ tech support, a computer that has been out of service or in for repair for 1 of its 3 yrs of life, 2 new motherboards and a current problem that requires them to send me a USB Floppy Drive to reload windows (because the floppy drive I bought at my own expense (after the one they said they would send hadnt arrived after 7 days) they claim is the wrong "type"...tech guys at two local computer stores think this is a pile of bulls__t )because their miraculous re-spawn disc wont work! God, I could go on and on...if you want more you are free to email me...just dont buy alienware products! You have been warned!

Va

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