AHMSI / HORRIBLE SERVICE
Are you feeling helpless, that you're getting no help or answers from AHMSI no matter what you do?? Citi Residential sold our mortgage to AHMSI in 02/'09. Since then they've processed my payments for 3 months that I've mailed with homemade statements, because they refuse to honor my request to send them each month, and they've with no explanation whatsover placed everything in SUSPENSE AND AM NOT REFLECTING ANYTHING BEING APPLIED TO PRIN., ESCROW, ETC., YET THEY HAVE MY MONEY!! I've never received a change in monthly payment amount so I simply have no choice to send them what my payment's always been, and now I'm fearing they may be trying to somehow not credit my account as it should be, possibly try to assess some type of fees and/or try to somehow make it so I'm unable to make a possible change in payment on a fixed note I have, AND WORSE SOMEHOW TRY TO TAKE MY HOME. So far, I've tried calling, writing, and there's nothing I'm able to do on my own about it but fail! It's like they don't care one bit about anything, so long as they get their money! SO... for all of you facing similar problems and/or other issues here's what I've done and suggest you do the same. WE HAVE TO BAND TOGETHER IF WE WANT TO STOP THESE UNETHICAL BUSINESS PRACTICES (if you're unsure of how to contact anyone below, simply do some online research and/or place phone calls to obtain the correct contact information.. After 3 months of getting absolutely nowhere with AHMSI I have...
1. Filed a complaint with my local Attorney General's Office.
2. Filed a complaint with the BBB.
3. Contacted Christine Sullivan (YES! AN AMERICAN for AHMSI) @ firstname.lastname@example.org
4. Filed a complaint with the FTC (Federal Trade Commission)
5. In the process of filing a complaint with HUD (check your local office for contact info. by websearch)
6. Submitted a news tip to Anderson Cooper & Ali Veshi @ www.cnn.com
7. Obtained my local media contact info. in the event AHMSI refuses to resolve my account issues within 2 weeks.
Yes, this is time consuming, however, if we want action we must ACT NOW & JOIN TOGETHER TO STOP AHMSI FROM WHAT THEY'RE DOING TO HONEST, INNOCENT VICTIMS LIKE OURSELVES!!
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