I absolutely agree with you regarding ADP. These people are idiots. If you are an employer, please stay away from them. I work for a small company here in Southern California, and unfortunately, ADP is the payroll company that they have been using for the last two years.
ADP makes more errors than they do anything right. For example, ADP not only has shorted me hours, but they have also shorted my co-workers. It's almost as if they do not look at or read the paperwork that is submitted. I have received paychecks short from 1 hour to one day's worth of work. I usually work a set amount of hours per week, but sometimes I will fill in for other employees who are out sick or on vacation. These additional hours are rarely counted by ADP, and sometimes it can take weeks for them to make the correction to your hours. Does ADP even bother reading the payroll paperwork submitted for that week or do they just push a button or go by how many hours you worked the last time? God forbid, I take a vacation because vacation hours really seem to gum up the works over there at ADP!
Now, I am dealing with a tax situation caused entirely by ADP. I received my W-2s and these nitwits over at ADP NEVER took out my federal withholding!!! ADP is trying to claim that I listed myself with 20 dependents... what the hell? I have NEVER submitted that type of paperwork. My dependent listing of Zero has never changed in the 10 years that I have worked for this company. ADP got it right last year. So if these idiots got it right the previous year and my paperwork has never changed, then why did ADP screw up this year or even think that I changed my dependent status from zero to 20? btw - who the hell has 20 dependents? I'm a single guy with no kids... jackasses!
ADP also has an incorrect mailing address listed on my w-2s. I have also submitted my corrected address numerous times, but they have failed to correct it. Why should I not be surprised? These people at ADP must hire high-school dropouts, the mentally impaired and the stupid to figure out other people's payroll.
Well, I have had enough of ADP and after their latest f**k up, I am going to lodge a formal complaint against them with the state of California and possibly the Federal government. I will keep complaining until I get some action against ADP, which must stand for All Dumb People.