Acm* / unauthorised direct debit to my bank account

Regents Park, Queensland, Australia

I have only received the free sample requested but have had a payment of $75.71 direct debited from my account on the 23/08/14 and another $8.52 direct Debited from my account today 05/09/14 for items I have not ordered nor yet received. Please send me the goods this payment is for or refund my money by return. It is not a good company policy to not wait and see if the consumer indeed wants
to make further purchases of your products. If this is the way you conduct business with potential customers, then I don't think I will continue dealing with your company.
Kind regards,
Margaret Whitbread

Sep 05, 2014

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