Academy Bankrefund lost

We purchased an airline ticket..5 days later cancelled it and were refunded in full. Academy Bank has "lost" this refund. We have provided the ARN# of the money being wired into our account yet Academy Bank denies receiving it. It's been 27 days and still no money deposited into our account. Academy states we need to dispute the original purchase rather than doing research as to what they did with our cash. This was on a debit taken returned to Academy but never to the customer. Can you say FRAUD!!

Nov 26, 2018

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