SUBMIT A COMPLAINT / roadside assistance

United States Review updated:

Recently i was traveling out of state and blew a tire on the interstate. I called aaa and was told that i was top priority since i was sitting on the edge of the interstate and it was dangerous. I waited for over two hours!! Then when the towing company called me, he said that my location was out of his jurisdiction. I couldn't believe it. He asked aaa to allow him to come anyway since i had been waiting there so long. I have been a member of aaa since the 70's and have never had to wait that long - especially in such a dangerous situation. It was inexcusable to make me wait that long.

Jul 05, 2016
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  •   Jul 06, 2016

    Not really. They are not magic genies. They have to find someone in the town you are stuck in to come get you. Sometimes, it takes time to do that. Then you have to wait your turn. Anyone calls ahead of you come first.

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