Columbia Sportswear review: Online store can't get their act together!

On Oct 6th, 2025, I placed an order ([protected]) which they then canceled a few minutes later because they were suddenly out of stock. Granted, they didn’t tell me the reason till I called and asked about it! So, I placed a new order for Flax colored Men's Rapid Rivers Pants as a replacement ([protected]). When I received the order, they looked really green.

A few weeks later, I was finally able to make it to a store and noticed that the color I received was indeed not what I had ordered. I emailed Columbia, they checked the tag and confirmed that they had sent me the wrong color. However, since I had worn them once, the only thing they could do was offer me 15% off my next order!

So, to summarize, they canceled my order due to poor inventory management then sent me the wrong order – again, due to poor inventory/shipping management – and now won’t make it right! At this point, I will no longer be doing business with Columbia.