Menu
Coinmama Customer Service Phone, Email, Contacts

Coinmama
reviews and complaints

Coinmama's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌
www.coinmama.com
www.coinmama.com

Learn how the rating is calculated

1.0 4 Reviews
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Coinmama reviews 4

ComplaintsBoard
H
11:32 pm EDT
Verified customer This review was posted by a verified customer. Learn more

Coinmama Coinmama Review: Almost Lost My Inheritance Funds, But BR///OA.DOAK-C.API///TAL C O M Saved the Day!

Coinmama is like, you know, one of those trading websites that ain't regulated and stuff. So, like, I had this huge chunk of my inheritance funds, right? And I almost lost it all on this site. But, yo, luckily I found this recovery assistance from BR///OA...DOAK-C...API///TAL C O M. They totally helped me get my money back, man! Like, seriously, if it wasn't for them, I'd be totally broke right now. But, hey, I'm stoked that I got my funds back and my peace of mind is all good now.

Read full review of Coinmama
Hide full review
ComplaintsBoard
E
10:08 pm EDT
Verified customer This review was posted by a verified customer. Learn more

Coinmama FTC and Camille Benes: A Lifesaver in the Fight Against Scams

So, I gotta tell ya, I had a pretty rough experience with Coinmama. I ended up gettin' scammed, ya know? But, lucky for me, I stumbled upon this person named Camille Benes. They work with the FTC, which is like this government agency that deals with antitrust stuff alongside the Department of Justice Antitrust Division.

Anyway, this Camille Benes and the FTC really came through for me. They're sendin' out some cash refunds to 'round 37,000 folks who got tricked into buyin' all these unnecessary tech support products and services from this company called Inbound Call Experts. Can ya believe that?

I mean, it's a real relief to know that there are people out there fightin' against these scams and helpin' folks like me get some justice. It's not easy dealin' with these scammers, but with the help of the FTC, things are lookin' up.

So, if you ever find yourself in a similar situation, don't hesitate to reach out to the FTC. They're here to help, and they've got your back. Trust me, they've helped me out big time.

Read full review of Coinmama
Hide full review
ComplaintsBoard
S
8:08 pm EDT
Verified customer This review was posted by a verified customer. Learn more

Coinmama Disappointing Customer Service Experience with Coinmama and Coinbase: A Lesson for Improvement

When I was dealing with Coinmama or Coinbase crypto exchange, the customer service went from bad to worse. I decided to buy 5 btc, but for some reason, the btc never showed up in my wallet. I reached out to customer care on Coinmama, and they told me to wait for 7 days. However, even after waiting for that long, I still didn't receive my btc. Can you believe it? I was both confused and angry at this point.

Luckily, I came across `Anonymous_Solutions` on Telegram, and they stepped in to help me out. I was so grateful when they managed to recover my 5 btc. It was a really tough time for me, but I'm just relieved that it's finally over.

I really hope that Coinmama takes this as a lesson and makes a sincere effort to satisfy and protect their consumers. It's important for them to improve their customer service and ensure that such issues don't happen again in the future.

Read full review of Coinmama
Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

Coinmama Unreliable and Risky: A Warning about Coinmama in the Crypto Market

I gotta say, this site called Coinmama, man, it's like super unreliable, you know? And let me tell you, in the crypto market, that's like a big no-no. I mean, come on, the crypto market is all crazy and unpredictable, so having an unreliable seller like Coinmama is just asking for trouble. Seriously, if you can't access your account or make a transaction, you could end up losing a boatload of cash in no time. And that's not cool, my friend.

So, here's the deal. When I first signed up with Coinmama, everything seemed fine and dandy. I made a few transactions without any issues. But then, a few days later, when I tried to log in, guess what? I got locked out! Can you believe it? I was like, "What the heck, Coinmama?"

Naturally, I reached out to their staff for an explanation. And you know what they told me? They don't give explanations! Can you believe that? They just lock or close your account without even telling you why or when it's gonna happen. That's just straight-up insane, man. I mean, how are you supposed to trust a company like that?

So, listen up, folks. If you're new to the crypto world or even if you've been around the block a few times, my advice is to steer clear of Coinmama. It's just not worth the risk, you know? But hey, if for some crazy reason you still wanna give it a shot, at least open another account with a more reliable company. There are plenty of 'em out there, trust me. Don't put all your eggs in one basket when dealing with Coinmama, my friends.

Alright, that's all I gotta say about that. Good luck out there, and may the crypto gods be with you!

Read full review of Coinmama
Hide full review

Is Coinmama legit?

Our conclusion: Coinmama stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Coinmama's reputation as a trustworthy leader in their field. Customers can rely on Coinmama's services, assured they're dealing with a highly reputable and fully legitimate company.

Coinmama earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Coinmama.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Coinmama.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Coinmama.com you are considering visiting, which is associated with Coinmama, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Coinmama as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

Several positive reviews for Coinmama have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

The Coinmama website has a cookie consent banner indicating the use of cookies for data collection. Reviewing the privacy policy and terms of use is crucial to understanding how the data is used and ensuring compliance with regulations.

Coinmama website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

About Coinmama

Screenshot Coinmama
Coinmama is a reputable cryptocurrency exchange platform that allows users to buy and sell various cryptocurrencies, including Bitcoin, Ethereum, Litecoin, and more. Established in 2013, Coinmama has gained a strong reputation in the industry for its user-friendly interface, reliable service, and commitment to security.

One of the key features that sets Coinmama apart is its simplicity and ease of use. The platform is designed to cater to both novice and experienced cryptocurrency users, making it accessible to a wide range of individuals. Coinmama offers a straightforward and intuitive interface, allowing users to easily navigate through the buying and selling process.

Coinmama also prides itself on its commitment to security. The platform implements robust security measures to ensure the safety of user funds and personal information. Coinmama utilizes industry-standard encryption protocols to protect sensitive data and employs strict verification procedures to prevent fraudulent activities. This focus on security has earned Coinmama the trust of millions of users worldwide.

Another notable aspect of Coinmama is its wide range of supported cryptocurrencies. Users have the option to buy and sell popular cryptocurrencies like Bitcoin and Ethereum, as well as lesser-known altcoins. This diverse selection allows users to explore different investment opportunities and diversify their cryptocurrency portfolios.

Coinmama also offers multiple payment options, including credit/debit cards and bank transfers, making it convenient for users to fund their accounts. The platform supports various fiat currencies, allowing users from different countries to easily participate in the cryptocurrency market.

Customer support is another area where Coinmama excels. The platform provides responsive and helpful customer service, ensuring that users' queries and concerns are addressed promptly. Coinmama's support team is available via email and live chat, providing assistance throughout the buying and selling process.

In summary, Coinmama is a trusted and user-friendly cryptocurrency exchange platform that offers a wide range of cryptocurrencies, robust security measures, multiple payment options, and excellent customer support. Whether you are a beginner or an experienced trader, Coinmama provides a reliable and convenient platform to engage in cryptocurrency transactions.
Ratings on other sites
Trustpilot
Trustpilot
4.3
849 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Coinmama contacts

  2. Coinmama phone numbers
    +1 00017263892
    +1 00017263892
    Click up if you have successfully reached Coinmama by calling +1 00017263892 phone number 0 0 users reported that they have successfully reached Coinmama by calling +1 00017263892 phone number Click down if you have UNsuccessfully reached Coinmama by calling +1 00017263892 phone number 0 0 users reported that they have UNsuccessfully reached Coinmama by calling +1 00017263892 phone number
  3. Coinmama emails
  4. Coinmama social media
Coinmama Category
Coinmama is related to the Cryptocurrency category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.