Menu
Coins.ph Customer Service Phone, Email, Contacts

Coins.ph
reviews and complaints

Coins.ph's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌
www.coins.ph
www.coins.ph

Learn how the rating is calculated

2.1 9 Reviews 1 Complaint
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Coins.ph reviews 9

ComplaintsBoard
O
7:10 am EDT
Verified customer This review was posted by a verified customer. Learn more

Coins.ph Coins.ph: a legit and user-friendly platform for global bitcoin wallet refills and more!

Coins.ph is a legit and user-friendly platform. It's great because you can use it all over the world and even to refill your bitcoin wallets for your beloved games. It's super convenient!

Read full review of Coins.ph
Hide full review
ComplaintsBoard
K
4:06 am EDT
Verified customer This review was posted by a verified customer. Learn more

Coins.ph Coins.ph's Policy on Large Balances: A Frustrating Experience

When you have a large balance, Coins.ph locks it, how stupid is that? "CHANCE" leave your job now because you're stupid. It's embarrassing that Coins.ph is in the Philippines, it's so poor because there are stupid people in every company.

Read full review of Coins.ph
Hide full review
ComplaintsBoard
M
2:38 am EDT
Verified customer This review was posted by a verified customer. Learn more

Coins.ph Coins.ph's Lack of Communication and Inconsistent Support Leads to Frustration and Financial Losses

Coins.ph is not making any effort to inform users about the extensive lowering of their limits. They simply send a message through their app without any email, text, or call. It's quite frustrating to deal with their customer support as they provide inconsistent replies regarding the required documents to submit. They even requested a zoom interview, which is acceptable, but it caused me to miss out on selling my bitcoins at the right time. Unfortunately, the value of bitcoin has significantly dropped, resulting in substantial losses for me.

Read full review of Coins.ph
Hide full review
ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more

Coins.ph Coins.ph: A Legit and Convenient Platform for Buying Bitcoin and More

This site is legit, it's probably owned by a Philippine company as it says coins.ph. But even if you're not in the Philippines, you can still access coins.ph. Just make sure you have your international ID or what we call a passport ID. In coins.ph, you can buy Bitcoin, bitcoins cash, ethereum, and ripple with the convenience of using your phone. It's a piece of cake! You can also pay bills and top up your favorite online game, like steam wallet. There are still many things you can do with coins.

Read full review of Coins.ph
Hide full review
ComplaintsBoard
B
Verified customer This review was posted by a verified customer. Learn more

Coins.ph reimbursementclub: A Breath of Fresh Air in a Brokerage Nightmare - They're the Real Deal!

I was feeling pretty hopeless about getting my money back from the brokerage company I was dealing with. Those sneaky brokers went ahead and stole my investment right from my account! But then, luckily, I stumbled upon this company called "reimbursementclub" and boy, did they give me a chance to sort things out. I found their page and clicked on the link, and let me tell you, they really did a bang-up job.

They gathered up all the evidence I had and came up with a solid strategy to help me out with my case. It was like a breath of fresh air, finally being able to escape from this nightmare I found myself in. I gotta say, they did a pretty darn good job.

Now, I know what you're thinking. Is this company for real? Can they really help me out? Well, let me tell you, they sure can! They're the real deal, and they know what they're doing. I was skeptical at first, but they proved me wrong. They're like my knight in shining armor, swooping in to save the day.

I can't thank them enough for what they've done for me. They've given me hope again, and I feel like I can trust them to handle my case with care. If you're in a similar situation, don't hesitate to reach out to them. They'll have your back, just like they had mine.

All in all, I'm one satisfied customer. "reimbursementclub" really came through for me when I needed them the most. They're a top-notch company that knows how to get things done. So, if you're looking for help with your case, give them a shot. You won't be disappointed. Trust me, they're the real deal.

Read full review of Coins.ph
Hide full review
ComplaintsBoard
S
Verified customer This review was posted by a verified customer. Learn more

Coins.ph Coins.ph Review: Beware of Hidden Fees and Inaccurate Transaction Charges

When I first checked out Coins.ph, I noticed that their buy and sell prices weren't as good as other sites like Binance. It's important to compare the rates before making any transactions.

But here's the thing, I encountered a problem with their system. I ended up paying a fee that was ten times higher than what I agreed upon. At first, I thought it was because of the size of my transaction. However, when I checked the audit trail on the blockchain, I realized that my transaction was just a simple unspent BTC. Another thing that raised a red flag was that the total transaction fee on the blockchain was actually lower than what Coins.ph deducted from my wallet.

So, here's a word of caution for everyone out there: it's always a good idea to test the waters and be cautious before fully trusting any cryptocurrency broker site.

Read full review of Coins.ph
Hide full review
ComplaintsBoard
O
Verified customer This review was posted by a verified customer. Learn more

Coins.ph Convenient and Reliable: A Review of coins.ph for Mobile Top-ups and Shopee Purchases

I've been using coins.ph for quite some time now, mainly to top up my mobile phone and sometimes for medium-sized purchases on Shopee. It's great that coins.ph has a seamless integration with Shopee, making transactions a breeze. I even tested sending transactions between coins.ph and my Filipino bank account, and it went smoothly. However, I haven't fully utilized this feature yet.

For my needs, coins.ph has been reliable without any issues. It's important to note that they only support a limited number of tokens, and if you want to use Ethereum, be prepared for a hefty initialization fee. On the bright side, BTC and BCH function as expected, so that's a plus.

Overall, coins.ph has been a convenient platform for my mobile top-ups and Shopee purchases. It's user-friendly and has provided me with a hassle-free experience. I would recommend it to others who are looking for a simple and reliable way to manage their digital transactions.

Read full review of Coins.ph
Hide full review
ComplaintsBoard
D
Verified customer This review was posted by a verified customer. Learn more

Coins.ph Unfair Treatment and Fund Hostage: coins.ph's Strict Measures Negatively Impact Customers

My friend in the Philippines lost her job because of the Government's covid lockdowns. So, I've been sending her cryptocurrencies to coins.ph so she can use them to survive. I've also been giving her funds to pass on to others in need. Suddenly, coins.ph imposed massive limits on her account, preventing her from withdrawing her funds. This has caused even more heartache for those in need. They are treating her like a drug lord, demanding all sorts of information while keeping her funds hostage. They don't seem to care about how their strict measures affect their customers. If they suspect her of money laundering, they should gather evidence before treating their customers like criminals. If they need information to verify legitimacy, they can ask for it without holding her funds hostage. She provided the requested information, but they replied with messages like, "It takes us 2 weeks to review the information." And then, they asked for more information. Meanwhile, the people I'm helping her support are struggling even more. This company seems to align with the new Communist Agenda pushed by the Government. I hope this opens the door for businesses that value their customers to come in and take away their market share. I don't recommend this company. They treat their customers like slaves and criminals.

Read full review of Coins.ph
Hide full review

Coins.ph complaints 1

ComplaintsBoard
J
8:20 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Coins.ph CoinsPH

You can add funds, cash or crypto, but when I tried to cash out, they approved the transaction, but withhold the funds, pending more information about where, when, why, and what my money is for.

I would contact support, bu there is no support. Their 'Help' is an automated list of questions and auto responses. There is no way to get any answers or talk to a real person. So the money is in limbo.

Totally unacceptable! Do not use this app.

Confidential Information Hidden: This section contains confidential information visible to verified Coins.ph representatives only. If you are affiliated with Coins.ph, please claim your business to access these details.

Read full review of Coins.ph
Hide full review

Is Coins.ph legit?

Our conclusion: ComplaintsBoard's comprehensive research indicates that Coins.ph is highly unreliable and may be operating as a scam. We advise against dealing with Coins.ph to prevent potential harm. If you notice any suspicious behavior, report it by writing a complaint.

Coins.ph earns a trustworthiness rating of 1%

Stay away! We strongly recommend avoiding Coins.ph.

Complaints Board has received reports that the website may be a possible fraud. To protect yourself, consider using a different website. If you find that the website is indeed fraudulent, report them to us, to help protect other consumers.

We conducted a search on social media and found several negative reviews related to Coins.ph. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

Coins.ph offering cryptocurrency services, it is important to be aware of the potential risks involved. Cryptocurrency transactions can be anonymous and irreversible, making them a prime target for scammers and fraudsters.

However ComplaintsBoard has detected that:

  • Coins.ph has received 3 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
  • Coins.ph has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
  • Coins.ph has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

About Coins.ph

Coins.ph is a leading digital wallet and mobile payments platform in the Philippines. Established in 2014, Coins.ph has revolutionized the way Filipinos manage their finances by providing a convenient and secure platform for various financial transactions.

One of the key features of Coins.ph is its digital wallet, which allows users to store and manage their funds digitally. With this wallet, users can easily send and receive money, pay bills, buy prepaid load, and even top-up their gaming accounts. The platform supports a wide range of payment options, including bank transfers, e-wallets, and even cash pick-up services, making it accessible to a large number of users across the country.

Coins.ph also offers a unique service that enables users to convert their digital currencies, such as Bitcoin and Ethereum, into Philippine pesos. This feature has made it easier for Filipinos to participate in the growing cryptocurrency market, providing them with a seamless way to buy, sell, and store digital assets.

In addition to its user-friendly interface and extensive range of services, Coins.ph prioritizes security and privacy. The platform employs advanced encryption technology to safeguard user information and funds, ensuring that transactions are conducted in a secure environment. Coins.ph is also regulated by the Bangko Sentral ng Pilipinas (BSP), the central bank of the Philippines, which further enhances its credibility and trustworthiness.

Coins.ph has gained widespread popularity and trust among Filipinos due to its commitment to financial inclusion and convenience. The platform has made it possible for millions of unbanked and underbanked individuals to access financial services, empowering them to participate in the digital economy. Moreover, Coins.ph has partnered with various merchants and service providers, allowing users to make payments and purchases at a growing number of establishments nationwide.

Overall, Coins.ph has emerged as a game-changer in the Philippine financial landscape, providing a comprehensive and user-friendly platform for digital payments, remittances, and cryptocurrency transactions. With its commitment to security, convenience, and financial inclusion, Coins.ph continues to empower Filipinos to take control of their finances and embrace the digital revolution.

Overview of Coins.ph complaint handling

Coins.ph reviews first appeared on Complaints Board on Jun 11, 2023. The latest review CoinsPH was posted on Mar 9, 2024. Coins.ph has an average consumer rating of 1 stars from 9 reviews. Coins.ph has resolved 0 complaints.
Ratings on other sites
Trustpilot
Trustpilot
1.3
115 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Coins.ph contacts

  2. Coins.ph phone numbers
    +1 74487657113
    +1 74487657113
    Click up if you have successfully reached Coins.ph by calling +1 74487657113 phone number 0 0 users reported that they have successfully reached Coins.ph by calling +1 74487657113 phone number Click down if you have UNsuccessfully reached Coins.ph by calling +1 74487657113 phone number 0 0 users reported that they have UNsuccessfully reached Coins.ph by calling +1 74487657113 phone number
  3. Coins.ph emails
  4. Coins.ph social media
Coins.ph Category
Coins.ph is related to the Cryptocurrency category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.