ClockWay / Gift Theory review: Clockway or gift theory inc.

I ordered a clock in November 2021, they advertise a 24 to 48 hour shipment process for the item I ordered. I received an email the very next day stating my status was in the "DERPATING/DEPARTED" category. It is February 2022 and my staus has stayed the same, no change, and no clock. This company will not give any explanationnor will they allow you to cancel the order. It is strictly a RIP OFF company and should be shut down.