Climber.com / Mingle
reviews and complaints

Crooks! I am trying to figure out how they got my phone number also. I am tired of their sales call twice a day!

They do absolutely nothing and do not want to refund your money within the 30 day timeline although their system says, "We offer a full 100% money back guarantee If you cancel your paid account within the first 30 days and one of the simplest refund policies online simply cancel". They try to up sell you (almost an additional $400) to use their service for revising your resume. I cancelled within the stated timeline and received a nasty call inquiring where I obtained the refund policy and was told it wasn't applicable to my membership. I had to get my bank involved.

I believe this company is a SCAM! first off, i think they are on the 5th floor not the 7th. I was actually in San Diego in July and had to finish my cover letter review. So i scheduled a meeting with the Chick that was supposed working for me and the office. I show up at her office in downtown San Diego 5 minutes early. I was told she was at Lunch and should be back soon. by 5 minutes after the meeting time, i asked the secretary to call this Chick and make sure she new i was there and to find out where she was = i can always go to a coffee shop or the restaurant where she was having lunch and meet her. well the secretary couldn't get ahold of her.

I asked if miKe o'brien was in, and the secretary told me he was working at home and barely comes in.

About 10 minutes later, this buff guy comes - thinking he's going to intimidate me by his size, NOT!. i explain again to this man that i'm there to see this chick (name withheld) and that perhaps i should see Mike O'brien. This other guy then shows up telling me he's Mike O'brien. he didn't look like the picture that was posted on linkedin but i took his word for it. He was more concerned about the possibility of his liability insurance not covering a meeting with an employee by a client on his premises. He didn't care that his employee didn't show up for her meeting, and didn't call to say where she was at. I then asked him about meeting with the first person who started with me - who had gone on vacation with out a word in communication and it was me that bugged them until i got what i needed - my rewrittten resume with mistakes that needed to be fixed and to this day hasn't contacted me. he then said i have to check the meeting program we have - i suggested he call her directly since he is the CEO - he has that power - but he refused by saying - i have to the system we put in place to find out her availability.

he then repeated several times that his insurance policy didn't cover meeting clients at his place of business - i call this Horse [censored]... what business can't have clients to their place of business? i also pointed out that there was a conference room right there in front of the front door to the business. this left him speechless. he then had to change the subject and ask me about some of my experience.

I asked him since his employee wasn't available, why don't you meet with me and we can go over my cover letter with me so we can finish it up? he told me that that wasn't his expertise and that is why he has the employees do that that are much better than he... okay so if that is the case, the he should have found one right there to meet with me if the one that scheduled the appointment didn't show up... he instead insist i leave because his insurance policy didn't permit me being there.

I think he's afraid people will find out he's a scam and wants to steel people's money. He asked for my phone number - i gave him my personal card - and he promised someone would call in an hour. i waited outside for that phone call for 1 hour and 2 minutes... no one called.

a week later, the chick emails me asking to set an appointment. I emailed her telling her that i can't do business with companies i don't know and can't trust and that her action was appalling as well as her CEOs. we'll see what her response is.

I would recommend STAYING AWAY from this company. they will steal your money and not think twice about it.

Sigh, I don't usually do THIS but I must this time. I am huge on customer service and honesty and integrity with your sales. I have seen some companies with "isolated incidents" where there is a "rude employee" that in my mind does not make the company rude but who doesn't get a bad hire every now and again. Or even if I buy a poorly contructed product or it simply doesn't live up the presentation. I still say I chose to do business with them and take that gamble. Where they suffer, is no repeat business. You can't grow properly if you can't keep a customer 'cause they are seeping out the back. BUT today 12/18/12 I am social giving a company an elaborately expressive THUMBS DUMB, DON'T do business with them! www.climber.com . I have been listed with them for years. If you know me, I am all over the net. However, I ordinarily don't see our bills. Vlad handles that but last night, I happen to be handling some things with the books and noticed on our Discover bill climber.com billed our account $39.99 ---10 times, on the same day. Vlad didn't catch it, he just paid it. Today, I jammed Discover for not being alert enough to say, hmmm same price 10 times on the same day, you think that is legit? I mean Wells Fargo won't let you go to the grocery store and charge even money ($100, $200) without putting an immediate freeze on your account. Their reasoning--who spends even dollars @ the store? Could point. So I have to call validate and they will remove. They say always make sure it is 199.99 and you are fine. Leave the change on. We are whole # people. So then I call climber. No answer. SO, they get an Amie email with statement attatched and another with my pointers on there with a BIG optimistic push that I am sure they will GET THIS handled ASAP as that was over $400 bucks in charges! No answer. Now I know Discover is going to process this BUT I gave climber the opp to do the right thing. When I went searching for the CEO email and contact info, I tripped on a jillion sites like the one attached. Who knew? I never had a problem with them before; however, I never expect a site to GET me a job. I merely expect it to stream line the information, as it is up to me to GET A JOB! But not returning calls and playing with the funds--UM NO! And I don't do trickery sales either. If you have to trick folks to see the value in your service then you probably need to evaluate the VALUE of your service. SO after 5 years Climber.com, Amie Cherry is deactivating her account @ ww.climber.com/acherry. I am only one but I am confident your attrition rates are garbage. With that being said, you can keep tricking new business on the books but if it is leaving as fast as it flops in--you will be a the next Social Media Networking site up for domain sale! #shame on you!

Done, of course, thanks. Still annoyed about remaining in their database. Also filed complaint with BBB where, oddly, they have an "A" rating.

Complaint about Climber.com job search site

1) I am getting several phone calls and emails daily - harassment - about their resume review.
2a) They advertise their service daily by sending job posting lists, but when you go to the climber.com site, following the link for "job matches" in their email, it is ALL advertising and not a single real job. Not a single job!
2b) If you click a job description, it takes you to any of another sites that are selling something.
3) More pop-ups than any site I have ever experienced in my life, some of which will not allow you to proceed to read the "supposed" job information, unless you click along their trail of advertising. Requires closing the internet tab completely, which I always do, realizing that my time has been wasted again.
4) On their website, there is no visible way to remove yourself from their emails list. Found it on a complaint blog, unsubscribed, and received the message that my records will remain on climber.com. >>> No opt-out for participation in their system is possible!

>> I strongly believe their practices are UNETHICAL, as well as wasting valuable time.

Climber.com does offer a discount through Buy With Me, not Groupon, for two months of membership for the price of one. The membership does include a free resume critique which is sent to the client via email. Climber Senior Analyst can answer client questions about the resume but do not work one on one with clients. To work one on one with our Project Managers on the resume is an additional, optional service. - Climber Representative

This Company advertised a position a few weeks back that looked interesting to me and I duly sent off my resume. I got a message saying it had been forwarded then got a phone call asking me to sign up with them for a fee. I said you must be mistaken because I applied for an actual position and was told that is not how it works

Per Climber's Terms of Use available on the website (www.climber.com/terms) the refund request must be returned to Climber so there is a record of the refund. If a user does not return the refund form, Climber does not have a tangible record of the refund request, nor is the user in adherence to the terms of use of the Climber service or website. Climber would not know to refund a client unless a refund request form is returned. - Climber Representative

I'm going to graduate college next week and recently signed up for climber.com. I am going to see how it goes with my present membership of $39.99 per month because I like how it shows me the names of the recruiters that are following me and I can search for the hiring managers in many companies plus send them an email with my resume and cover letter.

However, someone called me from climber.com a couple of weeks ago and was so nice and seemed to truly want to help me. They told me that they will personally re-write my resume and connect me with personal contacts from hiring companies and even friends in my industry they know. It sounded so promising but when she said it would only be $598. I felt so disappointed. I told her how literally broke I am and she seemed to not get it and offered me payment arrangements. I told her no thanks and besides, I have my college career advisors who are working with me on my resume.

The same lady from climber.com is still sending me emails about me resume and trying to get me to take her offer. I am not paying any more than $39.99 and am going to give it up to a couple of months to see how it goes, but I really don't like how they operate so far and they make it seem that your resume will never get seen by any hiring managers unless you pay for their help.

Dear Tooblen,
Sounds like you were never able to log in, this in most cases is a cookie issue which can be resolved by resetting the sites cookies. Please call into our Customer Response team and they will be able to help you. We absolutely stand behind our 30 Day Guarantee, if you are tried to cancel inside that period you are absolutely eligible for any reason!

Please call as soon as possible so this can be resolved, we are open m-f 8 to 5 pacific time -- [protected]

Also, please take the time time to view http://thankyou.climber.com
Thanks,
Climber Response Team

Per Climber's Terms of Use available on the website (www.climber.com/terms) the refund request must be returned to Climber so there is a record of the refund. If a user does not return the refund form, Climber does not have a tangible record of the refund request, nor is the user in adherence to the terms of use of the Climber service or website. Climber would not know to refund a client unless a refund request form is returned. - Climber Representative

Horrible, would never use them again, it's a scam pure and simple!

This post, was copied and pasted without permission from sitejabber.com. I am the original writer and poster on sitejabber and did not authorize this reposting. My account has since been resolved.

Considering this post was published anonymously we have no way of getting in touch with you or knowing who you are. If you would like to speak with someone at Climber, please call Client Services at [protected]. As stated previously on other comments, all contact information for our company is available on our website here: http://www.climber.com/contact

How they have my information i do not know. I never signed up so never paid. i constantly get e-mails listing jobs totally out of my feild. The cardinal rule is YOU NEVER PAY SOMEONE TO FIND YOU A JOB. recruiters get paid by employers. Times are bad and there are too many of these bottom feeding sites around. You should report them to BBB and the FBI internet fraud squad.

Scam! They are using the bad economy to steal money from desperate job seekers. Please do NOT fall into this trap! I'm embarrassed about how much money they stole!

Climber is a fee based membership service. If a person decides to become a member they are charged a monthly fee until they decide to cancel. Climber is not a scam nor does it steal client's money. As with any service either online or off, all services and fees are optional and a consumer can choose to simply not join or put their credit card information into the system if they don't want to be charged. - Climber Representative

Per Climber's Terms of Use that is located on the website and available to view at all times, the VIP 4 month discounted rate does not include a 30 day money back guarantee. The month to month option offers the 30 day money back guarantee. To ensure a refund, the user must cancel down their account and request a refund from Climber Client Services prior to the end of their first 30 days of membership. Climber personally handles all BBB complaints and currently holds an A rating. All terms can be viewed at www.climber.com/terms - Climber Representative

If a user does not wish to be contacted by Climber or receive the emails, there is a unsubscribe link at the bottom of the emails or they can request their account be deleted through Client Services. - Climber Representative

I also they was suppose to be job listings/leads etc. Never received anything from them LIES all the way around.

I had them write/update a resume off my old one. There writer used Category titles out of Yellow pages phone book in reference to the industry I was in. It was like WHAT, there is no Professional writers there. And then they say no refund. But they do tell you there is a refund within first 30 days but they LIE...

Yes I agree, I also was scammed into using there service. Blake Dubord was my sales person, he told me that any time during the thirty day trial, if I'm not satisfied I can get full refund and also promised a lot of other stuff. I singed with them, after paying for it they sent the terms to me. After reading the terms, I realized the four month prepay doesn't get any refund, lies. I tried to get refund and only to get nothing. Not only did it take a week to get back to me after leaving mes. and emails. They flat out any denied any refund, even after telling them the sales person lied to me. I never had such terrible service from any other service before. Even sending emails to the ceo. of climber.com, he emailed back only to try selling me more stuff and didn't even care about the sales person lied to me. Terms sent after you pay for there service is BS. I filed several complaints to the BBB and no results. They keep sending the same terms to them and me. lies after lies

Per Climber's Terms of Use that is located on the website and available to view at all times, the VIP 4 month discounted rate does not include a 30 day money back guarantee. The month to month option offers the 30 day money back guarantee. To ensure a refund, the user must cancel down their account and request a refund from Climber Client Services prior to the end of their first 30 days of membership. All terms can be viewed at www.climber.com/terms - Climber Representative