ClinkInks review: Delivery of order #[protected]

Contacted Clickinks thru email on May 27th as follows:
Where is my order from 5-12-20
ORDER NUMBER: [protected]

Clickinks [protected]@clickinks.com
To:Bob B. from AZ
Thu, May 28 at 5:41 PM
Your request (276427) has been received and is being reviewed by our support staff.
To add additional comments, reply to this email.

My Reply to Clickinks Sat, May 30 at 4:35 PM
Robert Bowen
To:Clickinks

"If you can't get my order to me, then why am I still getting email sale ads with 3 day shipping!"
Still have had no reply from Clickinks, and there is no area to issue a cancellation of this order. And continue to get email ads to reorder.

6-3-20: Was on hold on the phone for 55min.and never got connected.
Still have no reply to my emails to date: 6-3-20
I would like to know how to cancel this order for full refund to my PayPal acct.