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ClickInks.com

107 Commerce St, Lake Mary, FL, 32746, US
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ComplaintsBoard
B
6:00 pm EDT

ClickInks.com - Delivery of order #[protected]

Contacted Clickinks thru email on May 27th as follows:
Where is my order from 5-12-20
ORDER NUMBER: [protected]

Clickinks [protected]@clickinks.com
To:Bob B. from AZ
Thu, May 28 at 5:41 PM
Your request (276427) has been received and is being reviewed by our support staff.
To add additional comments, reply to this email.

My Reply to Clickinks Sat, May 30 at 4:35 PM
Robert Bowen
To:Clickinks

"If you can't get my order to me, then why am I still getting email sale ads with 3 day shipping!"
Still have had no reply from Clickinks, and there is no area to issue a cancellation of this order. And continue to get email ads to reorder.

6-3-20: Was on hold on the phone for 55min.and never got connected.
Still have no reply to my emails to date: 6-3-20
I would like to know how to cancel this order for full refund to my PayPal acct.

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10:32 am EDT

ClickInks.com - Refund

Hello, I was shipped an order, PL-CI100114115 [1154284] TAX DATE 06/22/2015 that did not fit my printer, which I returned for a refund, $40.82. I called Click Inks and received a refund number, RM-CI100031587, to use with my returned inks and all emails. I got an email from them that on July 16 that they received my inks and to allow 2 billing cycles for it to show up as a credit on my charge card. Nothing since. No credit. They do not respond to my emails. What can I do to get my refund? Thanks, Raken Zielinski [protected]@rakenleaves.com

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6:48 am EDT
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ClickInks.com - Out of Stock but Credit Card Charged

I ordered a couple of ink cartridges and my credit card was charged immediately.

I was notified the the Ink was out of Stock.

I canceled the order immediately and requested a refund. See response from Clickinks below:

>>>>>>>>>>>>>>>>>

Date: 06-08-2010

Sub: Invoice No: 1557600 Invoice Date: 06-07-2010

Cancellation No: RER-CI201015167

Dear Troy Jones,

We are writing to you as a matter of courtesy. As per your communication to us, we cancelled the unshipped order that you had placed at Clickinks.com. We would also like to inform you that a refund/store credit for this order will be processed, pending approval by the manager.

We would like very much to assist you and answer any queries that you may have.

Please call us at [protected] or [protected] Mon to Fri 8.45am to 4.45pm and we will be happy to help. We look forward to serving you.

Sincerely,

The Staff of Clickinks
107 Commerce Street,
Lake Mary
FL [protected]
Tel No [protected] / [protected]
Fax No [protected]
>>>>>>>>>>>

I sent several emails and finally another response received:

>>>>>>>>>>>>>>>>>>>>>
REFERENCE NUMBER: LTK15706402908X Please use this ticket number in any correspondence with us.
SUBJECT: General Reply : [protected]@troyjones.com : Re: Your Clickinks.com order number: 1557600 Out of Stock

Dear ClickInks Client,

Thank you for contacting us.

Your credit will be processed Tuesday 6/22.

Sincerely,

Andrea
Clickinks.com Customer Services
London | Bangalore | Orlando
107 Commerce Street
Lake Mary, FL 32746
[T] [protected]
[protected]
[F] [protected]
[W] http://www.clickinks.com
Please use the following link to rate the response you received in this email
http://www.stellarsurvey.com/s.aspx?u=4C46F2DB-5231-47C4-B377-DA8FC2BE5E04&

>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>

No Refund as of yet. I was defrauded out of $53.90.

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Bo K.
, US
Feb 12, 2017 2:15 pm EST

I have done precisely the same thing: purchased at their prompting, not mine! Was charged $ 228.51 Feb. 2, 2017 and was almost immediately advised by their email that the items were not available and I was prompted to make other selections. I replied to the email that I observed this to be a "bait and switch" and that I wasn't interested in any further purchasing, while demanding an immediate refund of any and all moneys charged ASAP. Today, the 12th, I observe that the money was charged the 2nd and is not yet refunded. I have called my credit card company and will be following this up. If this is a routine practice for this company, it could be a healthy and very viable deceptive practice class action in my own estimation. How many other consumers have been so deceived and not refunded are there? Where no timely refunds are made, the activity could also rank as criminal. Sincerely, BO K.

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daniellej
, US
Jul 05, 2010 10:47 am EDT

Hello Troy,

You have already been refunded. I apoligize for the inconvenience.

ComplaintsBoard
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7:34 pm EDT

ClickInks.com - Decptive Business Practices

This was our first and undoubtedly the last ink cartridge order from Clickinks.com.

Indisputably, all of the cartridges we received were defective in one way or another. Obviously they were “recycled junk”, not in a condition to be placed back into recycling.

Like the hundreds, if not thousands of other complainants, we experienced the same problems and disregard from Clickinks.com.

Although Clickinks.com has garnered a slew of consumer complaints, they are still in business of ripping off consumers.

They advertise extensively in order to lure new victims, promoting attractively low priced “junk” and the poorest quality of merchandise.

All those thousands of consumer complaints can’t be an exaggeration without validity.

However, posting your frustration on various web sites is not going to bring results. It’s like knocking on a deaf persons’ door.

Clickinks.com is now famous for their fraudulent business practices. They are drawing the wrong kind of attention all over the internet, but their deceptive practices will not stop until they are slapped with a court order.

Their registered office is based in Lake Mary, Florida, which is under the jurisdiction of Orange County, Florida.

The Orange County Consumer Fraud Unit will investigate your complaint about the unfair and deceptive business practices perpetrated by Clickinks.com and attempt to secure a just resolution to your problem.

Here is how to contact The Orange County Consumer Fraud Unit

On the web: http://www.orangecountyfl.net/cms/dept/countyadmin/publicsafety/fraud/default.htm
By Phone: [protected] By email: [protected]@sao9.org

You can also contact any or all of the following authorities:

The Florida Attorney General's Office on the web at: http://www.myfloridalegal.com/

Your State’s Attorney General's Office

Your County’s Office of Consumer Affairs

The Federal Trade Commission at: http://www.ftc.gov/index.shtml as the federal mail order rule requires companies to give customers the option of a full refund if their order doesn't arrive on time.

Although Clickinks.com is not accredited by the Better Business Bureau, regardless, you can let them know about their appalling business practices.

If you paid by credit card, call your credit card company immediately and have the charges disputed and reversed.

Remember to hold on to your invoices, receipts, correspondence and any other pertinent information. Always document your phone calls with date and time, even the unanswered ones. The more proof you provide the authorities with; the stronger your case will be.

That's not the way to do business, and we as consumers must take the appropriate action to stop it.

Clickinks.com is a company to be avoided at all costs.

And if you come across with other websites posting complaints about Clickinks.com be sure to share this information.

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Honeybear52
Desert Hot Springs, US
Nov 01, 2009 10:48 am EST
Verified customer This comment was posted by a verified customer. Learn more

Hi, Dianne. Well, this is a full year after your post and unfortunately, we have recently just been ripped off by Clinkinks.com - so that's why I started looking for these kinds of reviews. My hubby ordered from them first because they came up on his Google search, and sadly, he did not do a BBB check or check for complaints first. We have been burned by internet companies before so I was upset to learn he didn't follow through before using them. I'm not even going to bother writing my specific story - it's exactly the same as 100 others here. We were billed and received nothing - and emails are rejected after a couple of days - so that tells me they have a way of rejecting emails they don't want. If it was an invalid address, it would have rejected immediately - not several days later. I think credit card companies will also file complaints if enough of their customers ask for reverse charges on the same company. Let's hope.

I just wanted to thank you for the info. I was on another complaint website yesterday and I told everyone to file a complaint with the Florida Attorney General. The BBB gives Clinkinks an "F" rating now - they've had 295 complaints - but the BBB cannot shut down a business - only the State can do that. I see most of the complaints started over three years ago and in those three years, Clinkinks has made millions of dollars and I'll bet half of it was for not sending out any product. Most people walk away when they are ripped off.

Anyway - it's a year late - but thanks for the info and you can bet I'm going to be writing to every agency I can to get these thieves off the internet.

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7:34 am EST
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ClickInks.com - fraud

I ordered ink from this seller - Clickinks.com. I paid for it and waited and waited. It never arrived. I attempted to contact the seller, ClickInks, but got no reply to my e-mail asking about order delivery. Phone never answers. They are thieves and crooks. I checked them with BBB. This company doesn't exist.

Read full review of ClickInks.com and 33 comments

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