CityBookersmoney credited and ticket not issued


I book my ticket 23/OCT/2017 and paid through credit card however when i checked it with Emirates Airlines ticket number not issued even after 2 days. Emirates airlines are still waiting for city bookers to pay them...i would like to clarify to city bookers however the number that showed not working?..i will be travelling to Chennai this December 18, 2017..i want to know my ticket number..
I have called them several times, they are putting on hold for more than 15 minutes and not returning the call. I am spending more money on the phone call, calling from dubai to kuwait.

They should be blocked for issuing the ticket.

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