City Furniture - Kevin Charles Sofas

I purchased two Kevin Charles sofas in March, 2015. The first week a zipper broke when I was trying to reposition the slipping cushion. They did send a new cover. Now the cushions have to be slid back in every time you sit on them. The fabric is wearing and pilling and I am getting no where with Kevin Charles or City Furniture. I want a full refund.

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