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CIC Credit MonitoringUnauthorized access to bank account for credit reports

U

Please find below the certified letter I sent to CIC Credit Monitoring who is also Experian and have those niffty comercials freecreditreport.com. They only supply a fax number and a P.O. Box number for Consumer Relations which is where you are directed if you have a dispute. They have not responed and are still taking out money from my account, and have been doing so for over a year.

February 10, 2009


CIC Credit Monitoring
Attn: Consumer Relations
P.O. Box 19729
Ervine, CA [protected]
Re: Incident # [protected]
Incident # [protected]

CIC Credit Monitoring,

Please find enclosed copies of my bank statements from 2/13/08 – 1/13/09. I have highlighted the debit amounts of the monies that you have deducted and the overdrafts that have resulted because of your unauthorized access to my account. Again you state that you cannot find anything that shows any debits in the amount of $9.95. The total of this debit of $9.95 for 12 months is $119.40 (I haven’t included a copy of the bank statement ending February 13th as I have not received the statement yet, but my bank states that the amount of $9.95 was extracted on 1/30/09). Also the overdrafts have a total of $78.00 plus a $10.00 cont. overdraft for a total of $88.00. This brings the total due me at $207.40. I have also included my letter of 8/28/08 to you regarding this situation, which I might add had no response from you. I have also included a copy of my driver’s license so that you can confirm that I do exist. Again I have sent a copy of this letter to the FTC, FCC, and Consumer Fraud. I expect a speedy refund and expect you to no longer access my account.

Responses

  • Jo
    JOSE MEDINA Sep 25, 2009

    AND THE, I DON'T WANT IT CONTINUES OCURRING CHARGES AGAIN, This is really ridiculous

    0 Votes
  • Jo
    JOSE MEDINA Sep 25, 2009

    Since I signed up for a FREE CREDIT REPORT, I never received anything that has given me a credit score. I have since then been occurring charges for something that is useless at this point. My account her on PUERTO RICO, USA has been debited for several months in the amount of $9.95. This is really ridiculous and an inconvenience.

    0 Votes
  • Kr
    krispix318 Jun 17, 2009
    This comment was posted by
    a verified customer
    Verified customer

    If you recently attempted to get a free credit report, this is the fee that came from not canceling within the allotted number of days.

    0 Votes
  • Ed
    Eddy Jun 17, 2009

    I never inquired to no product from cic credit and when I did recent account activity to my checking account, I found that they were taking $24.95 out of my bank. I'm not even sure as to what their services are.

    0 Votes
  • Ka
    Kay Jan 22, 2009
    This comment was posted by
    a verified customer
    Verified customer

    This company started making unauthorized double-charges for a credit monitoring system. For me it is $23.90 per month. (11.95 per service.) I have no idea who this company is and how they were able to obtain my credit card number. I have a phone number, but it is difficult to get through to them on the phone. They want a lot of personal information over the phone which I will not give them. My credit card advised me not to give them any more information. My credit card is disputing the charges. CIC will hang up on you on the phone, when you question who they are and how they obtained information. They will not allow you to cancel over the phone. It is very frustrating, because I feel like there is little I can do to stop this fraud. I heard that this can start from requesting a free credit report, but that is not the case with me. I did not request anything when these charges started. Beware! Check your credit card statements!

    0 Votes
  • Bo
    bobby padgett Nov 30, 2008
    This comment was posted by
    a verified customer
    Verified customer

    billed with out my athorixation, this is what is wrong with this cuntry.no regulations on these predetory companys that take our money for doing nothing but being pety theaves.

    0 Votes
  • La
    Lawrence Street Nov 13, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Please stop taking money out my account

    0 Votes
  • Th
    theresa abusamra Oct 20, 2008
    This comment was posted by
    a verified customer
    Verified customer

    this was supposed to be free when i tried to cancel it theres no number to call and their still charging my bank account i have nw notified my bank about this

    0 Votes
  • Sc
    Scott Pinckney Sep 29, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Advertized free credit report but apparently in the fine print you had to cancel within 30 days otherwise you are automatically charged $11.95 a month.

    0 Votes
  • Mi
    Mimi Aug 16, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Report to the BBB. I had a refund after one week.
    Isn't this illegal?? How are they still getting away with this?

    0 Votes
  • Hi
    HigherScent Jul 25, 2008
    This comment was posted by
    a verified customer
    Verified customer

    For 10 months my account has been being debited $9.95 a month. I have tried unsuccessfully to contact this company and am very desperate to get my monies back and get this company screwed. I have never given anyone my information to do this and I am extremely angry. If there is anyone that can help me get some information, please do so.

    Thanks

    0 Votes
  • Ma
    marsha dupree Jun 17, 2008
    This comment was posted by
    a verified customer
    Verified customer

    you all are debiting my bank account twice, and i would like for it to stop. cancel all accounts that is debiting my bank account as soon as possible.

    0 Votes
  • An
    Angelina Schlieve May 22, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I have been fighting with CIC credit monitoring also. They claim that the have not charged me since January 2008. Well this is may 2008 and I still am being charged. I am thinking about closing my account and opening one somewhere else.

    0 Votes
  • Ci
    Cindy Hope May 10, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I went online to get a free annual credit report and the following month I noticed CIC credit monitoring was taking money out of my account. i did not authorize this charge and I dont even think it was a full month before my account was drafted for this charge. I have not been able to contact the company--please help.

    Cindy :-)

    0 Votes
  • El
    Elisabeth Gallegos Mar 26, 2008
    This comment was posted by
    a verified customer
    Verified customer

    CIC Credit Monitoring has been taking money out of my account after canceling, they took about $527.35 for over 2 years for both me and my husband. What can I do to get that money back... Plz advise smb!

    0 Votes
  • Mi
    Michael Santos Jr. Feb 05, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Since I signed up for a FREE CREDIT REPORT, I never received anything that has given me a credit score. I have since then been occurring charges for something that is useless at this point. My account her on GUAM, USA has been debited for several months in the amount of $9.95. This is really ridiculous and an inconvenience.

    0 Votes
  • De
    DENISEJ Dec 13, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I signed up for true credit , a 1 time fee of $14.95. i have been constantly charged over and over again.

    Then charges accurd with the CIC CREDIT MONITORING COMP. of $9.95 , I expect a full refund since the month of may.

    Denise.

    0 Votes
  • Ju
    Jude Asis Prabhu Dec 03, 2007
    This comment was posted by
    a verified customer
    Verified customer

    This company has been taking $9.95 out of my checking acct w/o my knowledge. Then at the same time MNI Credit Report took out $9.95 2 times on the same date May 12, 2007. Whats up with this? I thought I was getting a free credit report!

    0 Votes
  • An
    Anthony J Cucchiaro Nov 30, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I canceled the membership, but could not remember who I spoke to at the time. because I did not receive a e-mail, the funds will not be restored. Our government should file theft by deceptions case this company.

    0 Votes
  • Ma
    Maryann Juris Oct 11, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I went on line to get a free credit report so I could rent an apartment... (they required one) I got the report and got the apartment
    I continually get charges on my credit card... which I have not authorized. Want to contact them to have them stop charging the card, however, they do not provide a number to contact them... I did not ever authorize permission to charge my account.. and I no longer wish to get a credit report.

    0 Votes
  • Ka
    kaying thao Aug 13, 2007
    This comment was posted by
    a verified customer
    Verified customer

    CIC credit monitoring has taken money from the bank account for the past few months. I haven't received any service from them. I just called to cancel my account but they said there was a problem with my account.

    Beware!

    0 Votes
  • Ma
    Mary A. Bollinger Jul 18, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Before the trial credit report period, my bank account was charged for this free service. I will contact them but wonder if that will clear up the situation.

    0 Votes
  • Sh
    Sharon Parks May 31, 2007
    This comment was posted by
    a verified customer
    Verified customer

    This company has been taking $9.95 out of my checking acct w/o my knowledge. Then at the same time MNI Credit Report took out $9.95 2 times on the same date May 12, 2007. Whats up with this? I thought I was getting a free credit report!

    Thank you,
    Sharon Parks.

    0 Votes

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