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ChesterZoda.com

ChesterZoda.com review: Customer service

J
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3:45 pm EST
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They're useless and don't respect your time.

I was in the process of learning about organizations that can help with course creation, all the way to the sales process. Two of them are named similarly, growthtools and growthworks. Both have positive reviews online and make a 100% money back guarantee IN WRITING that if they don't follow up on, VISA will.

I decided to give Chester's program a whirl, at least listen to their pitch because they claim to help out health care providers (especially Doctors). They even have a provider (again their claim) that sells a breathing program.

In one of their video's, after you sign up for a call with them, one of their founders Adam says that you need to respect their time. Chester says it multiple times too. But they don't respect yours. I had two appointments set up with them. On the first Mike Moretti did not show. On the second I had some problems with my audio and Adam ended the call.

I emailed him back several times, even providing my home number. I emailed their support. No response.

All for the best.

If that's how they treat someone with the money to invest now, imagine how awful their customer support will be once they have your money and you have questions or concerns.

With the other two companies, I can get a response via email the same day, sometimes the same hour, and even text message responses from an actual human.

So to Adam, "Chester", Mike and your team; You suck and glad I found out ahead of time. You wasted about an hour of my time collectively, and saved me the trouble of having to filter you out eventually.

Good riddance, and to anyone reading this; STEER CLEAR of these losers.

Desired outcome: Nothing. I wanted them to know that their lack of customer service and blatant disregard of my time, whilst demanding that their's is respected is hypocritical and not acceptable.

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