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Chennai Packers & Movers

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Customer Service

25/1, JPR Palace, Dr. Ambedkar nagar, 100Ft Road, Kolathur, Tamil Nadu
Chennai
India - 600099
Branch Office
№ 45 Arvind nagar, 3rd street Selaiyur Madambakkam, East Tambaram, Near Velacherry vijayanagar

Complaints & Reviews

packers and movers not punctual

Horrible, nightmarish experience

This is about my experience with chennai packers and movers, which is totally unforgettable from a concern which advertises as "no tension shifting" firm.

I booked for a local shifting within chennai with chennai packers and movers and confirmed the date and time for shifting. They agreed to shift by thursday morning 9 a. M, and taken leave one to and arranged people for dismantling. Apparently, we called them to confirm the appointment at 9.00 a. M. They said that their ppl have got held-up at some unloading process some where and hence can except the team by 11am. This made us feel nervous, still with no other go we waited till 2.45 p. M without having lunch and gave a call to their representative, who said the vehicle has started 15 mins back and is on the way... We believed his words and waited till 3.30 p. M.

With a delay of 6 hrs and 30 mins already, all our plans of relocation started to crumble down and we lost faith in their words. Also they have charged extra for removing fan. Due to their delay, all my plan was spoled. They disn't wrap by bearo and there was some scratches. All the items, they have help in my house and left with out putting them to almories. Also they informed me that they wont fix fan. I spent the entire night without ac or fan. At thay time (Around 9:30), where shall I search for people to fix fan??
We decided that chennai packers and movers are not trustworthy and mere liars, who never knows the importance of serving a customer and never care about customer satisfaction.

To all those who read this review my humble request is please don't ever take the decision of giving the responsibility of shifting your house with chennai packers and movers as they will not keep up their words, and added to the situation you will be forced to the situation of accepting whatever work he does at whatever time he comes.

Still not recovered from the lies that they told me to make me believe that they are nearing my house...

It was totally a horrible, nightmarish feeling to think about that day... Where we had to apparently delay our shifting solely because of the irresponsible and carelessness of chennai packers and movers

From a very disturbed and disappointed customer.

House shifting - worst rued experience

Inside Chennai I was trying to shift my home from one location to another. I was booked a small vehicle like Tata Ace category instead the service send me large Mini Lorry with 2 worst old aged, drunken fellow who doesn't even know native language Also don't have basic knowledge of packing and shifting. They carried my thinks and keep it in Kolathur, Chennai branch and demanding with me for more money than what We initially agree.
Also He blackmailing me without delivering it.

Relocation of household services

Frauds involved never trust chennai packers and movers
This is about my night mare experience with chennai packers and movers, which is totally unforgettable from a concern which advertises as "no tension shifting" firm.

I booked for shifting from hosur to coimbatore through this chennai packers and movers and confirmed the date and time for shifting. They agreed to shift by sunday morning by 9am. We again called at 10am they said that their ppl have got held-up at some unloading process and hence can except the team by 12 p.M. This made us feel nervous, still with no other go we waited till 1p.M and later they arrived. All unprofessional men drunk and the lorry was a local truck without any sign of chennai packers and movers. Immediately they asked for full payment. I was shocked and refused to pay and informed let your manager update on it.

With a delay of 4 hrs and 30 mins already, all our plans of relocation started to crumble down and we lost faith in their activity as they started moving thing out of my home and packing by dumping stuff witout our notice and they started opening almera and godrej lockers without our permission.

With great mental anxiety, nervousness and the fatigue we started packing ourselves and all 4 men asked for rs 5000 to buy materials as they did not even come with the required material except 10 old card board boxes. I suspected their move and called the mobile number of chennai packers and movers and that person named balaji and manjunath said me to pay it and will adjust in bill. I paid and returned inside my home and to my suprise i found all 4 people abscond and ran away with the money.

My wife and 7 month baby were in the road to realise this and we had all our stuff outside the road unattended and we were shocked.

To all those who read this review my humble request is please don't ever take the decision of giving the responsibility of shifting your house with chennai packers and movers as they will not keep up their words, and added to the situation you will be forced to the situation of accepting whatever work he does at whatever time he comes.

Still not recovered from this shock and they contact numbers posted in the side are not attending my call anymore..

It was totally a horrible, nightmarish feeling to think about that black sunday and decided to file a fir.

From a very disturbed and disappointed customer.

They stole many of my household things, big loss

Hi All,
Please don't choose Chennai Packers and movers. They stole many of my house hold things. I moved to Chennai to Cochin. I chose Cpm for shifting. It took more than 10 days to deliver, it took 7 days more than they mentioned. They will speak nicely until we pay the amount. They won't response after that and even they don't pick ur call.

They opened each box and checked everything and took more than 20 items from various packing boxes. I called many times regarding this issue. They didn't respond me properly. They saved ur no and they wouldn't pick ur call. I lost more than Rs.15000 worth of my valuable things. They are the real theifs. Don't believe them and don't choose them for shifting. Also TV showcase, almirah, dish tv and fridge got damaged.

By,
Anand
[protected]

  • ashishshuklab Aug 25, 2016
    This comment was posted by
    a verified customer
    Verified customer

    Agree with you
    Even i am also a victim of the same 2014 for shifting from Chennai to Mumbai
    Again I got transferred from Mumbai Delhi my told me to go with Agarwalpackers and Movers (DRS) Group
    And i have used the services and they have excellent service and without any tension i reached Delhi

    I suggest if any relocation need is there go ahead to use the services of Agarwalpackers and movers(DRS) group
    and be aware of Frauds

    0 Votes

Unethical Behaviour

The word packers and movers in the world. They will offer you the least amount to transfer things from place to place and the delivery time will also 2 or 3 days the will quote. Here in my case i have waited for 13 days (I booked it from chennai to kerala)Maximum it will take 3 days even if the load stuck in sales tax check post but the took 13 days and finally i signed a complaint police to get my things back in chennai itself.The manager behaves like a rowdy and he will use the worst abusive words if we call them to check the delivery time.The below is the letter i have drafted to them Dear Chennai Packers, Its has been 13 days now we are waiting for our consignments. As per your demand I have send you the mail and my mother, My brother(Mr. Run) and My uncle all have called you but the consignments has not reached to us as you confirmed in the trial mail. When I called your landline phone [protected] I got very bad experience (Mr.Balaji -You threatened me by using very bad words and told me that you will kill me if I come to your office to collect my things) I have given Rs 22000 and Your Packing staff has collected Rs 1200(200*6) total of Rs 23200 and my Valuable house hold items are with you for the last 13 days and we are after you and begging our things. This is my last and final contact with and I need my things back as you committed before 6pm today. Do not book them

  • ashishshuklab Aug 25, 2016
    This comment was posted by
    a verified customer
    Verified customer

    Lot people are are their victims, even i am also one the victim while shifted my House Hold through them in 2014 from Bangalore to Chennai, after that I got transfer again from Chennai to Delhi one of my co - staff has said to use the services of Agarwal Packers and movers (DRS Group),

    they provided me very good service and also informed us about where about our shipment and delivered as per the agreement

    Friends I strongly recomend Agarwal packers and movers (DRS Group) to use the service of agarwalpackers and movers (DRS) group when ever you are having any need of relocation

    Satish chandra

    0 Votes

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I'm shocked to see this kind of response and service

I have dispatched the household goods from Chennai to Hyderabad on 19th May, Tuesday (LR No.16584) and was assured that the goods will be reach Hyderabad and will be delivered to me the very next day. Though it didn’t reach on Wednesday, at least I would have expected them reach me by at least Thursday, which would have been reasonable. But the answer is no again. When I checked with the Hyderabad office they don’t have any clue regarding the whereabouts of the vehicle. When I checked with the Chennai office, they simply say, “Driver doesn’t have a mobile number; so we can’t track where he is now. We’ll come to know only when he calls us”. What an irresponsible answer this is !! I’m shocked to see this kind of response and service. Trusting their words, I have brought my family to Hyderabad now and they are now staying here in a vacant house!!

Worst service ever

Chennai packers & movers - the damn [censored] b*st**** on earth are such useless and i wonder why the [censored] they did opt this business if the are impotent to provide a proper service to the customers.

They charged a huge amount to transfer my bike from MH to KA before several weeks and they`re still transferring it. It`s been more than a month and the highlight is that the person in charge replied that he has no track of my bike and asked me to do whatever i could.

I tried to escalate this issue to the higher management bu could realize that there is no such professional in this company.

I would strictly suggest people not to go to this poorest service ever.

  • To add to the above. I am again a victim of Chennai Packers and Movers. I regret for not doing a google before I booked them.
    Keeping my experience short and trying to make it a quick read, find it below:

    Their pricing was a little extra on the higher side.

    Relocating from: Chennai
    Relocating to: Bangalore
    When: 15th August
    Agreed Arrival Date: 16th Morning
    Actual Arrival date: 17th Evening

    One and a half days of delay shouldn’t sound bad, however, their response for my calls and my followups were ugly. I was told that their truck had broken down, next was a tyre puncture, and then came a 7 hour delay because of Traffic (inside Bangalore). They wouldn’t answer my calls seeing my number, and even if they did, they would abrubtly end them or put me on hold without a hint (P.S: I wasn’t talking nastily). They even had the cheek to tell me to file a law suit if I could. I proceeded with my lawyer on 17th afternoon. Soon after that, did I get calls from them and my goods were delivered in just 2 hours from then.

    Bottom line, erase Chennai Packers and Movers out of your options list. They don’t have the Punctuality, customer service, Management skills or do they possess courteousness to carry a Moving and Packing business. If you move under so much of stress and keeping so many things and check lists in mind and do not have the time and patients to dance for their tone, DO NOT CHOOSE CHENNAI MOVERS AND PACKERS.

    0 Votes

Worst service on earth

I have done shipment of good using this chennai packers.They have broken the valuable glasses of my things and they dint give any kind of re-imbursement till now.Whenever I ask for my things they say some or the other reason.Do not know how to tackle this problem.Fed up of this chennai packers.Worst service on earth.

  • Sd
    sdk_infy Jul 25, 2009

    Chennai packers & movers - the damn ###ing ### on earth are such useless and i wonder why the ### they did opt this business if the are impotent to provide a proper service to the customers.

    They charged a huge amount to transfer my bike from MH to KA before several weeks and they`re still transferring it. It`s been more than a month and the highlight is that the person in charge replied that he has no track of my bike and asked me to do whatever i could.

    I tried to escalate this issue to the higher management bu could realize that there is no such professional in this company.

    I would strictly suggest people not to go to this poorest service ever.

    0 Votes
  • Ga
    gaansin Apr 16, 2010

    Aggreed 200%
    I have booked my things from Bangalore to Hyderabad. Asked them to come for booking one Sunday 10 am, they didn’t come then I called them they said on the way will come @ 12 pm. I called so many times because there is no other chance for me as I assured my house owner that I am vacating that day. Finally they came @ 3.30 pm and loaded 5pm.while loading itself I asked about delivery they said Wednesday morning they will give in Hyderabad. Even they gave written assurance in for Wednesday delivery.

    I have called to Bangalore office Wednesday morning they said truck on the way it will reach evening ask me to call hyd office evening. Called hyd office they said no truck reached us, if its reaches we will call u. I was keep calling Bangalore, Chennai and Hyd office till Friday morning, then in Chennai office they said My thing their in Chennai office we ill load from Chennai on Friday. Daily I have made 20 calls to all the offices, two things they will not attend the call or they will say some lie or will give some person number and ask to call. I sent my person to Chennai office and here I went Hyderabad office three times finally I got next Thursday night 11Pm.ie after 13 days. The condition of my thing was very bad. I have called all offices at least 300 to 400 times in 13 days. But I didn’t get single call form Chennai packers and movers office.

    They can better change their names to Chennai frauds’ and liars.

    0 Votes
  • Vi
    vivekpandey Jul 17, 2010
    This comment was posted by
    a verified customer
    Verified customer

    i agree 200 percent.
    was working with chennai packers in delhi branch...they really give the worst service on earth..i wanted to help the customers but due higher management.i couldn't.. they dont behave properly with customers and lie everytime when they call..they dont have any record of goods of customers. i mean ...in dont knw how they do the business..no body is professional in this company...when i complain about these things to owner.mr. T Kumar, he didnt do anything which was expected from him . i have to leave the job and they did nt give my salary even of two months..i would never suggest to anybody to go with this fraud company...

    0 Votes
  • Vi
    vivekpandey Jul 17, 2010
    This comment was posted by
    a verified customer
    Verified customer

    dont go for this fraud company...

    0 Votes
  • Pr
    praveen1983 Feb 03, 2011

    Oh I too experiencing the same...I did a great mistake that before going to Chennai packer and movers I would have gone thru there reviews...
    I am working with India's no 2 IT company and got transfered chennai to Pune, I decided to go with packers and movers for moving my preciuos household things...My things were dispatched on 14jan 2011 and also they promised that the things will reach in 4 days and at the max 1week. but now today is Feb 2nd 2011 and I still didnt received my things...friends am calling them for the past two weeks A lady picked up and said the lorry is in B'lore now and will reach in two days and these guys telling me the only one answer that I will get it in two days...I dont no when that day will come...I have called almost all the branches. I called to B'lore branch and these guys saying this dialoge whenever i call them "Sir, Today evening the lorry will be moved for sure"

    Even the staffs were not responding properly...Yaar am really pissed off...

    anybody has any higher official number or anything...really I want to complain these guys to some one who take take action on them

    Friends Kindly advise me on this please ...please contact me on below given address

    By
    Praveen Ram Kumar
    +917620988998
    [email protected]

    0 Votes

No customer care and they will break your goods

I used Chennai Packers & Movers for two times to shifted my house. Both time they break my valuable and I didnt get any compensation for those. And I complained to customer care but I didnt any response. As I didnt see any other option I was opt to use them for second time...

  • Tn
    tn karthik Apr 02, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Dear All,

    Please don't choose Chennai Packers & Movers. It's realy Horrible.

    0 Votes
  • Tn
    tn karthik Apr 02, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Not to be trusted - horrible customer service

    0 Votes
  • Sr
    Sridar Jan 28, 2009

    I had a very bad experience and will not recommend it to anyone.

    I had booked a part consignment from Hyderabad to Chennai on the 19th jan 2009. They gave me an initial quotation of 3.5K but changed it to 4k on the day of moving on the excuse that the staff who gave the quotation was not aware of the new rates.

    I was told that i will receive after 3 days since it is a part consignment.

    I called the Hyderabad office 3 days later on 22nd and came to know that it had started from Hyderabad on 21st Jan. The Chennai office told me on 22nd Night that the truck had not reached Chennai though it is just a overnite travel from Hyderabad to Chennai. I was informed that the truck driver would call me on reaching chennai but both the offices did not know his number an excuse so that i do not call the driver.

    Finally the truck came on Saturday. It is still to reach me. The following are the sily reasons they gave me.

    Truck strike(Had ended looong before i had booked)
    Sunday Holiday.
    Republic day holiday
    No small truck available for local delivery.
    Contact delivery department(whose number they had given is wrong).

    I then threatened to go to the Police
    and that also did not deter them.

    I was supposed to recive it 30 mins back.

    Request those who read this not to recommend anyone and also to make them aware of the wonderful service of Chennai packers.

    Thank you for lending your ear(and eye) on this matter.

    0 Votes
  • Sd
    sdk_infy Jul 25, 2009

    I have been waiting for my bike for more than a month to just get it transferred from pune to bangalore. Their response was that they have no idea where my bike is.

    This company must be shut down by customers like us by filing appropriate case against them.

    Lets inform as much friends as we can about this poor service and let them realize the customer potential.

    0 Votes
  • Ga
    gaansin Apr 16, 2010

    Aggreed 200%
    I have booked my things from Bangalore to Hyderabad. Asked them to come for booking one Sunday 10 am, they didn’t come then I called them they said on the way will come @ 12 pm. I called so many times because there is no other chance for me as I assured my house owner that I am vacating that day. Finally they came @ 3.30 pm and loaded 5pm.while loading itself I asked about delivery they said Wednesday morning they will give in Hyderabad. Even they gave written assurance in for Wednesday delivery.

    I have called to Bangalore office Wednesday morning they said truck on the way it will reach evening ask me to call hyd office evening. Called hyd office they said no truck reached us, if its reaches we will call u. I was keep calling Bangalore, Chennai and Hyd office till Friday morning, then in Chennai office they said My thing their in Chennai office we ill load from Chennai on Friday. Daily I have made 20 calls to all the offices, two things they will not attend the call or they will say some lie or will give some person number and ask to call. I sent my person to Chennai office and here I went Hyderabad office three times finally I got next Thursday night 11Pm.ie after 13 days. The condition of my thing was very bad. I have called all offices at least 300 to 400 times in 13 days. But I didn’t get single call form Chennai packers and movers office.

    They can better change their names to Chennai frauds’ and liars.

    0 Votes

Horrible, nightmarish experience

This is about my experience with Chennai Packers and Movers, which is totally unforgettable from a concern...

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