Centerpoint Energy Houston Texas review: Being overcharged by Centerpoint Energy for electricity that was not used for 11/13/2022-11/19/2022.

I am very concerned about charges for the week of 11/13/2022-11/19/2022. the projected cost for this month is between $200.00-$235.00, when I have not been living in the home. Previous months for : September 2022 - $35.53, October $71.69, November 74.28 and December 2022 between $200.-$235. Center Point Energy is charging me for electricity that I did not use.

11/21/22 I received a weekly summary for week of 11/13/22-11/19/22 stating the usage was 534.7 kwh this week, which cost $82.47 ($65.69 more than last weeks total, and the projected cost for this month December 2022 is between $200.00-$235.00.

11/22/22 I called Center Point and spoke with someone regarding my concern and stating that the charge was impossible because no one was leaving there for that week and the only thing that was on was the refrigerator, he investigated on his end and saw there was a large increase. I requested for a meter test and also requested to be notified when someone was coming out so I could be there, he stated someone would be contacting me by Friday 11/25/22, That did not happen. Again I called on Monday 11/28 and was told that they have up to 15 days to come out. Called again on Tues Dec. 5, 2022 and was told that someone had already been out and that my meter tested ok. (unacceptable) so they could charge me an extra $49.00. I stated I requested to be notified when someone was coming out, she stated she didn't know what else to tell me. I called back to speak with a manager only to be kept on hold for over 30 minutes. The manager would not speak to me, but was told by the customer service person that the manager that the manager said they don't have to contact me before coming out. I am being over charged for electricity that I am not using. Center Point is taking advantage of me as a loyal customer for years. Please Help.