Castle Finance Direct£79 refund

A Nov 06, 2018
This review was posted by
a verified customer
Verified customer

castle finance took £79 out of my bank over 2 weeks ago which is an absolute joke, i know it's an admin fee to use the service, I've had no service off them, I have no interest in getting a loan, I rang them on the number off their website which was just an automated call that told me to email them for the refund and then the refund would take up to 10 days, when I emailed them the email bounced back, then when I tried to contact the admin department they just sent me a copy and pasted message every time I tried to complain about the service, I've had no feedback about my refund and I need this money.

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