Cash America Pawn review: Asst mgr leslie

Picked up the ring I purchased & paid in advance for the resizing & was told by the Manager that the guy who sizes the rings for this pawn shop had a death in the family & they would CALL ME to bring the ring back in to get sized. No one called, I called on 2/27 spoke to Leslie she said bring it in he's picking up tomorrow evening, I dropped off the ring 2/28 was told it would be ready Sat 29 or Monday 3/2..We stopped in Sat 2/28 and they lied and said he's really backed up and it's not ready! So today 3/3 we stop back by and the Manager said I told you he's backed up and he JUST PICKED UP THE RING LAST NIGHT 3/2 Leslie lied about it being picked up on 2/28/2020 and the Manager has now lied twice about it being sized! If I had known it was still there on 2/29 I would have got my money back from 3+ weeks ago and taken it to be sized somewhere else! This is very unprofessional by both the Managers! So, I have no idea when I will get the ring back, they should've told me that he never picked it up on 2/28 I'm beyond mad, and want my ring as it was told by that rude and hateful Leslie I would have it by Monday 3/2/2020!

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