CARS PROTECTION PLAN SUCKS
2 years ago I bought a Infiniti Q60 From the owner.
I was reading all His reviews and the majority sounded great.
So me and my wife talked to him on the phone and told him we were coming down in a hour to look at the SUV so we pulled in to the parking lot and the SUV was running. We introduced are self's and the first thing he said was perfect timing I just started it lets go for a ride we went for the ride and as it should it was fine. We sat down after made the deal he told us that he had the BEST aftermarket warranty called CARS Protections plus for a extra $1400.00 for 3 years so we agreed to take the warranty after He told us its good to have BECAUSE you never know. I paid the total to Him a little over $15000.00 CASH in Full. the next day after sitting over night the next day we went to start it up and my whole street for 5 min was white smoke. I called him up told Him he said bring it in. Changed the oil and he poured some additives into the oil.
After 6 weeks we started getting a service engine light going on and off. we called him he said bring it to my mechanic so I did and my mechanic said that he was not getting a reading, Bring it back when the light comes back on so we drove it for a couple more months and then the transmission started having big issues I called Jeff back up and he brushed me off saying call the warranty company.
It seams now he didn't want to be bothered, there was no money for Him to make! so I called them was on hold for hours to find out they will only talk to a mechanic shop. After talking they sent a rebuild Trans. it took over a month we went with out a car there car rental coverage sucked they covered 2 days not worth even getting the rental! we get the car back and my mechanic said they didnt pay him enough so I worked it out thank God my mechanic took care of me.2 Months the rebuild they sent went bad . we had to go threw the same process this time it took almost 2 months to get back are car and I had to pay my
mechanic almost another 2000.00 extra Because CARS PROTECTION PLUS tell you to bring it to any Mechanic and if you ask them to refer one THEY DON"T!
And THEY DON'T want to pay what any mechanic charges but only what they want to pay. (CARS SUCKS) so 2 rebuild transmissions later And I am having the same problem for the 3rd time so I called my mechanic and he will not get involved with CARS ever again! so I called Jeff at torch Light and he told me sorry he OLNY sells Volvo's now and his mechanics dont work on anything else but Volvo's (Bull ST) So Icalled up CARS and told me that they will not talk to me only a Mechanic .So now i am stuck with a warranty with over 1yr left on it and cant get no help From Jeff or CARS and now I AM having other issues also.
RUN WHILE YOU STILL HAVE YOUR MONEY IN YOUR HAND HE IS A SHYSTER WHO SPEAKS GODLY!
Recommendation: If your dealer tries to sell you this After market plan GET OUT OF THAT SHOWROOM