The complaint has been investigated and
resolved to the customer's satisfactionResolved Carlson Brother Roofing — Roof
resolved to the customer's satisfaction
I got the roof done by these fellas assuming it was a good deal when they said we gurantee our service "If for any reason due to our workmen ship, there is water leaking into the house, we will fix everything for free."
Well one year later roof leaked into bedroom and now they are saying we never made that claim and asked me to call up my insurance company to get it fixed. Which is fine, but repairing the roof, they keep saying its not the roofing its the siding??!?!?? The sidings been the same for several years even prior to the old roof and it never leaked (had to change it coz insurance company required it). I asked them to come and do water test on it and they said we can't until next week cause all of our trucks on down.
STAY AWAY FROM THESE GUYS...