Care.com review: Service

March 3, 2021

While corresponding with a potential client, Barbara, we mutually agreed to select a time to write. In my message to Barbara, I'm willing gave her my phone number to text if she liked. I went back to see her message to me and discovered that my phone number had been x'd out by care.com! Barbara message to me. I can't call. Your # is x'd out. Then I was locked out of my 10yr account for at least an hour. An hour later. I got back in. Barbara wrote that she had hired another person - she couldn't reach me. I lost the opportunity to interview with Barbara. Potentially costing me a job! Complained to care.com - they sent me nice email. Suggesting I boot, delete my cache/cookies, change browser, etc. Note: my computer is fine. No other problems except with care.com. I believe, that I was and still am, today, 3days later, being intentionally locked out, because I dared to give out my phone number! (which has never been against the rules)!

If this is true. How dare they edit my message to a potential client! How dare they read my private messages! I would like my account unlocked. Or whatever. As the problem lies with care.com and or their software. I would also like some acknowledgement, explanation as to what is going on please.

Thank you for your help...

P.S. I am trying to make a living... And they, I feel, are interfering in my "rice bowl." I have little income and so this work helps a lot