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CB Cleaning Services Care.com Complaints #142-161
Care.com

Care.com review: no service received, took my money and canceled my account without cause or explanation

P
Author of the review
3:19 pm UTC

I see I'm not the only one. I joined as a free member in November 2018 and wasn't ready to hire anyone at that time. As soon as I joined as a paid "premium" member and needed to find a caregiver, they took my money and then closed my account without notice or cause. There was nothing done wrong on my part, no wrong information given, no abuse of service, no personal exchanges with people registered for employment on their site, nothing. Now I can't even stop the recurring charge on my credit card unless I cancel the card - which I will do as soon as my dispute is resolved.

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    77 4th Avenue, North, Waltham, Massachusetts, 02451, United States
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Care.com is ranked 1 among 35 companies in the Cleaning Services category
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