Care.com review: not getting paid

Make sure you are in their payroll system before taking on an assignment ! If not you will not get paid and they will remove you from "client" paid jobs. I understand it's important to fill job requirements but this company does not respond back to you when you have not been paid for over a month. They pay every two weeks and I have recruiters to vouch that I am bejng a pain calling to resolve my issue. Their catch phrase is to "reach out" but when you call the payroll department you get a recruiter. If a recruiter "slips up" the payroll persons name, good luck reaching them! You will be told EVERY SINGLE TIME, they just left for a meeting. I sent an email to my supervisor and her reply was "I can either get you some additional help with Workday or we can make you inactive until you are ready to work with us again". I am available to work but rather than give me a direct payroll name she "can inactivate me until I am ready to work"

Rather than give me a payroll person name to resolve my payroll set up issue they will inactivate me!
Note: I've been fighting this issue for over a month now!