Card.com review: Prepaid card.com account was closed

Ok I had my 2019 tax refund deposited into my card.com account in may. Everything was fine and then in June ir July my stimulus money was deposited also.
One day in July I requested a replacement card and they refused and asked 8me to upload documents. So I uploaded my south Carolina identification card and my lease agreement and my electricity bill. They emailed me back saying my account was now closed. To this day October 13th 2020. Card.com still has my money and they refuse to send me a check or transfer my funds of $5, 212. Its been sitting in my closed account several months. Please help me. Ive lost my home my car im homeless now and it brings me to tears the troublethey have caused me by stealing my money my refund my stimulus check. Please help