Car Part Source
reviews and complaints

Looking for affordable used auto parts? Car Part Source offers a wide selection of car and truck parts with free shipping and a 1-year warranty. While some customers have praised their communicative service and secure packaging, there are concerns about delays, lack of testing, and unmet expectations. It seems that Car Part Source has room for improvement in terms of transparency and quality control. If you're willing to take a chance and possibly experience delays, Car Part Source could be an option for your auto part needs.

I recently purchased a car part from Car Part Source and I must say, I was pleasantly surprised with the quality of the product. The part was in decent condition and it works great! Plus, it saved me a lot of money as compared to buying a brand new part.

However, I did have to wait a while for the parts to arrive. The delivery time was okay, but it could have been faster. I understand that it's not entirely their fault, but it would be nice if they could improve their shipping times.

As for customer service, it was good but there is definitely room for improvement. I think they need a better line of communication with their customers. It would be great if they could offer more options for reaching out to them, like a live chat or a phone number that's easier to find on their website.

Overall, I'm happy with my purchase from Car Part Source. The quality of the product was good and it saved me money. I just hope they can improve their delivery times and customer service in the future.

I recently bought a used engine and turbo from Car Part Source and I gotta say, the process was smooth as butter. I was in touch with Natalie the whole time and she was on top of everything. If I had any problems, she took care of them right away. I mean, I'm not the most patient person in the world, but Natalie always answered my calls or got back to me within a few hours. That's what I call customer service!

I'm not just blowing smoke here, folks. I've got receipts for everything. If you don't believe me, reach out to me and I'll show you. I'm not one to recommend something unless I really believe in it, and Car Part Source is the real deal. They've got the best parts around, hands down.

I'll definitely be a customer of theirs for life. I mean, why go anywhere else when you've got a place like this? They've got everything you need and more. So if you're in the market for some car parts, don't waste your time with those other guys. Go straight to Car Part Source and you won't be disappointed. Trust me on this one.

I was lookin' around for a motor for my 01 Ranger for a couple weeks and finally decided to give Car Part Source a try. I was a bit hesitant 'cause I couldn't find much about the company, but the lady on the phone sounded nice and knew what she was talkin' about, so I took the plunge. Plus, they had free shipping, no tax, and a 5 year warranty - can't really beat that, ya know?

Anyway, I gotta say, the engine was in really good condition. I was a bit worried 'cause it was used, but it ran like a dream once I got it installed. And the price was definitely right - I saved a bunch of money compared to what I woulda paid at a dealership or somethin'.

Overall, I'm really happy with my experience with Car Part Source. The website was easy to use, the customer service was good, and the product was solid. If you're lookin' for car parts, I'd definitely recommend checkin' 'em out.

I bought a transfer case from Car Part Source for my 1998 Jeep Wrangler a couple of years ago. They were offering a 5-year warranty at the time, which was a great deal. However, recently, I noticed that the gear was slipping on the chain and it was grinding. I sent them some pictures of my Jeep and the problem, but they replied saying that my warranty was revoked because my Jeep had been mudding. I was really disappointed and upset because my Jeep was not even that dirty, just some normal dirt from not being washed in a couple of weeks. I think that the person who replied to me was lying and trying to cheat me out of my warranty. I feel like they are a crook and I am planning to sue them in court.

Overall, I would not recommend Car Part Source to anyone. They do not honor their warranties and their customer service is terrible. I think that they are just trying to make money off of unsuspecting customers. If you are looking for a reliable and trustworthy car parts supplier, I suggest that you look elsewhere. There are plenty of other companies out there that offer better products and better customer service.

Carpartsource.com is a website that is really easy to use and helps people like me who don't know much about cars. They sell used car parts and have everything you might need, like engines, alternators, cylinder heads, steering gear racks, ABS parts, and more! They don't just sell great car parts, they also have the BEST customer service, and they offer free shipping and a 5-year warranty! My experience using Car Part Source was so easy and smooth that I won't go anywhere else for used car parts again!

I was really impressed with how easy it was to find the parts I needed on their website. They have a really simple search bar that lets you type in the make and model of your car, and then it shows you all the parts they have available. I didn't have to spend hours searching through different websites to find what I needed, which was a huge relief.

When I found the parts I needed, I was a little nervous about ordering them online. I've had bad experiences with online shopping before, so I was worried that the parts wouldn't fit or that they would be damaged during shipping. But Car Part Source's customer service team was really helpful and reassuring. They answered all my questions and made sure that I was getting the right parts for my car.

When the parts arrived, I was really happy with the quality. They looked like they were in great condition, and they fit perfectly in my car. I was really impressed with how fast the shipping was too. I got my parts in just a few days, which was much faster than I expected.

Overall, I would definitely recommend Car Part Source to anyone who needs used car parts. They have a great selection, amazing customer service, and fast shipping. I'm really happy with my experience using their website, and I'll definitely be using them again in the future.

I recently made a purchase on Car Part Source for an ABS Brake Actuator for my 2013 Toyota Prius in February of 2022. I had my mechanic install it, but unfortunately, after the installation, my mechanic noticed that there was brake fluid leaking from the ABS Brake Actuator that I had purchased from them. I immediately contacted Car Part Source to let them know about the issue and shipped the part back to them.

However, a week later, I received an email from them stating that there was another missing part that I did not send back. I was shocked and frustrated as I knew that I had sent everything back. It seemed like they were trying to delay the process so that my refund would be void after 30 days. I felt like they were being dishonest and trying to cheat me out of my money.

I spent $400 on this used OEM part, and I regret it. I found out that Car Part Source sources their parts from local junkyards, which is not a reliable source for car parts. I would advise anyone not to buy from them and to save themselves the trouble and headache that I went through.

In conclusion, I would recommend buying new parts instead of used ones from Car Part Source. It's not worth the risk of getting faulty parts and dealing with dishonest people. Don't waste your time and money with these crooked people.

I had a recent experience with Car Part Source and unfortunately, it was not a positive one. I needed a t-case for my V8 4runner and decided to give them a try. However, I was left disappointed and frustrated with the service I received.

To start, I needed the part quickly, but unfortunately, Car Part Source was not able to deliver on that promise. I was strung along for over 3 weeks with promises that the part was either ready to ship or would be ready tomorrow. Each time I called back, I was given a different excuse as to why the part wasn't ready. It was a frustrating experience to say the least.

My best guess is that they took my payment claiming to have the part in stock, which they didn't. Instead of being honest with me, they continued to lie and string me along for 3 weeks until they could find the part. It's disappointing to see a company operate in this way.

Overall, I found the company to be fairly unorganized. It wouldn't surprise me if things often slip through the cracks. As a former master mechanic with 15 years of experience, I can say that this was my worst parts buying experience.

In conclusion, if you need a part quickly, I would not recommend using Car Part Source. Their service was disappointing and frustrating. I hope they can improve their operations and provide better service to their customers in the future.

I recently made a purchase from Car Part Source, hoping to receive the part I needed for my car. Unfortunately, when the part arrived, I discovered that it was faulty and could not be used. However, the company did try to make things right by sourcing the same part from another supplier. While I appreciated their effort, this was the only positive experience I had with them.

After waiting for my shipment to arrive, I was disappointed to find out that it was delayed. I contacted UPS to inquire about the status of my package, only to discover that it had not been delivered at all. Upon further investigation, it appeared that the delivery address was incorrect from the start. I did not request a change of address, so I was confused as to how this could have happened.

When I reached out to Car Part Source to try and resolve the issue, I was met with little sympathy or assistance. It seemed that they had not verified the correct address with the supplier they sourced the backup part from, which led to the delivery mishap. Despite all of the inconvenience this caused me, they were not willing to offer any compensation for their mistake.

Overall, my experience with Car Part Source was disappointing and frustrating. I will not be doing business with them again in the future.

I was in a real pickle when I needed a discontinued car part that was incredibly rare and almost impossible to find. I had already dealt with a different company that offered the same service, but it turned out to be a scam. So, I was very skeptical when I came across Car Part Source (carpartsource.com). However, I decided to give them a try and I'm glad I did.

I called ahead to see if the number works and asked if the shipping estimate of 2-7 days is reliable. They said it was, but it ended up actually taking 9 days. However, they were extremely communicative throughout the whole process. They called me with updates a couple of times throughout the process. I was impressed with their customer service.

Once the part shipped, it arrived within 2 days, so it was fast. It was packaged very securely and was exactly as described. I'm not sure if they actually do run and test the parts because that would take hours and a running car exactly like the one the part was taken out of. But the part does work in my car, so that's all that matters.

I would trust them and recommend and buy from them again. I only removed a star because I had specifically called and asked about the shipping time estimate and it was off. Other than that, if you can wait a couple extra days, go for it. Car Part Source is a reliable company that delivers quality parts.

I recently had an experience with Car Part Source (carpartsource.com) and I must say, it was not a pleasant one. I ordered a part from them in 2022 and provided them with the exact part number that I had received from the dealership. However, when the part arrived, it was for a different year and was in a ragged condition. I was extremely disappointed and decided to return it for a full refund.

To my surprise, Car Part Source charged me 20% for returning the part, even though it was their mistake. I even sent them screenshots of the part number I had requested, but they still charged me for the return. It was frustrating to deal with Earl, the owner, who also acted as the customer service representative and handled everything else for the business. He made it seem like a big business, but it was just him doing everything.

I was promised a full refund, but they still charged me for the return. It was clear that they had a scheme of sending the wrong part and charging customers for the return. They had a template email ready to send to customers, stating that they were not at fault, even if it was their mistake. It was disappointing to see that they did not take responsibility for their actions.

If you are planning to buy from Car Part Source, I would advise you to read reviews first. They do not test the parts like they claim to and simply send them without even cleaning them up. It was a lesson learned for me, and I wish I had done my homework before ordering from them.

In the end, I decided to go to the junkyard myself and found the same part for only $30. It was a much better experience than dealing with Car Part Source. I hope they improve their customer service and take responsibility for their mistakes in the future.