Car And Truck Remotes
Reviews and Complaints

I gotta say, I'm pretty bummed out about my recent purchase from Car and Truck Remotes. The price was just too darn high, especially when I found out that other places were selling the same thing for less and even offering free shipping. And to top it off, the darn thing isn't even working like it's supposed to! I mean, come on, I just wanted to make my car remote work again and now I'm stuck with this useless hunk of metal.

I'm really hoping that Car and Truck Remotes can make things right and give me a refund. I'll even send back the crappy product they sent me. I mean, it's Christmas time, can't we all just be happy and get along? But if they don't, well, let's just say I won't be feeling very merry this holiday season.

I saw that some other folks, Wayne V., Terry V., and Luis L., were also having trouble with this company. It's a shame that we all had to go through this. What a waste of time and money. I'm just one grumpy customer now.

I think it's better to spend more money on a factory key fob. Our batteries died fast and they didn't replace a broken fob (opened car, but didn't start car after 3-4 month) because it was past the 90 day warranty. I won't buy from them again. I'm really bummed. I bought it in December and it broke in March. I tried to upload a screenshot of my order, but this website said it needs to be 300 x 300 pixels and I don't know how to do that.

I bought a fob from Car and Truck Remotes, but it didn't work. I reached out to them and they told me to send it back. They said they'd send me another one, but I had to take it to a locksmith to get it programmed. The second fob was refurbished, so I wasn't sure if it would work either.

I took the fob to the locksmith and he replaced the defective one. He charged me $10 for the service. I let Car and Truck Remotes know about the fee, but they didn't seem to care. I asked if they could reimburse me the $10, but they said they couldn't.

Overall, I wasn't too happy with my experience. I had to go through a lot of trouble just to get a working fob. Plus, I had to pay extra money to get it programmed. I wish Car and Truck Remotes had been more helpful and understanding.

I gotta say, I was pretty bummed when I had to fork over some extra cash for customs fees. Like, come on man, why didn't you let me know that was gonna be a thing when I was placing my order? All I saw was the shipping cost to Canada, which was totally reasonable, but then BAM, customs fees hit me like a ton of bricks. I had to do some digging on your website to find out that you guys don't include that in the shipping cost.

Honestly, if I had known that from the get-go, I would have had the package sent to my US address instead. It's a real bummer that I had to pay extra for something that I wasn't even aware of. But hey, at least the product itself was solid. The remote works great and I haven't had any issues with it so far. It was easy to program and it's been a real lifesaver when it comes to locking and unlocking my car from a distance.

Overall, I'm happy with the product itself, but I wish the website had been more upfront about the customs fees. It would have saved me a lot of hassle and money in the long run.

I recently had an experience with "carandtruckremotes" that left me feeling frustrated and disappointed. I decided to pay extra for 2-day shipping, but when I took the keys to a dealer 180 miles away, they didn't work. I ended up having to pay $225 per key at the dealer, which was a huge inconvenience and expense.

When I tried to reach out to the customer service representative at "carandtruckremotes," I was met with resistance and unhelpfulness. The rep told me that dealers always do that, and wouldn't listen to my concerns. To make matters worse, he even hung up on me during our conversation.

When I called back to try and resolve the issue, I was given the runaround. The rep told me that it was Scott's fault, and that Scott was on another call. He even gave me a fake owner name and told me that someone would call me back, which never happened.

Overall, I would caution anyone against using "carandtruckremotes" for their key needs. The customer service was terrible, and I ended up having to pay a lot more money than I anticipated. Don't get ripped off by these weak people hiding behind an internet page.

I wish I had taken the time to read the reviews before I made my purchase from Car and Truck Remotes. Like many others, I paid for two fobs but they won't unlock my car. When I asked for a refund, they wanted to keep the front charge. I don't think it's fair that the customer should have to pay for the freight of a defective product. It's clear that this company is shipping junk based on all the horrible reviews. Mark in customer service wasn't rude, but he was a complete zero when it comes to customer service. It's really disappointing that they would risk losing a customer and getting a bad review over just $3.51.

I would strongly advise anyone considering purchasing from Car and Truck Remotes to look elsewhere. It's just not worth the hassle and frustration of dealing with a company that clearly doesn't care about its customers. It's a shame because I was really excited to receive my fobs and start using them, but now I'm just left with a bad taste in my mouth.

Overall, I would say that Car and Truck Remotes is a company to avoid. They clearly don't stand behind their products and their customer service leaves a lot to be desired. Save yourself the trouble and find a different company to do business with.

I recently bought a FOB for my Jeep Grand Cherokee from Car and Truck Remotes. The website said it was a new key, so I was excited to get it programmed and start using it. However, when I took it to a locksmith recommended on their website, the key wouldn't take the program. I still had to pay $120 for the program, even though it didn't work. The locksmith told me that the key was actually used, not new like the website had claimed.

I was pretty frustrated at this point, but I decided to try again with a different locksmith. This time, I went to the dealer and got a new key made. Luckily, the second key worked and I was able to start using it. The locksmith even gave me a discount on programming the second key, which was nice.

When I contacted Car and Truck Remotes to ask for a reimbursement for the programming fee, they were really rude to me. They denied that they had sent me a used key and refused to help me out. I was really disappointed with their customer service and I won't be using them again in the future.

Overall, I wouldn't recommend Car and Truck Remotes for high-end car keys. It's just not worth the risk of getting a used key and having to deal with their unhelpful customer service.

I was really excited to order a new key fob for my car from Car and Truck Remotes. I wanted to make sure that it would fit my car, so I sent them an email with my car details and vin number. They responded quickly and assured me that it would work with my car.

But just to be sure, I decided to call them before placing my order. I spoke to a representative who again confirmed that the key fob would be compatible with my car. Feeling confident, I went ahead and placed my order.

However, when I received the key fob and took it to an auto shop to have it programmed, I was disappointed to find out that the battery on my old fob was in a different place and the new one would not work.

I immediately called Car and Truck Remotes to explain the situation and was told that I would have to pay for shipping to send it back for a refund. I was frustrated because it was their mistake, not mine.

In the end, I had to pay $6.00 for shipping and still did not have a working key fob. I was really disappointed with my experience and would not recommend this company to anyone. It's a total rip off!

I was in need of a couple of original remotes for my Toyota Matrix, so I decided to check out Car and Truck Remotes. Their website had pictures of the refurbished remotes that showed the logo and FCC ID number, which is exactly what I was looking for. I placed my order and eagerly awaited their arrival.

However, when the package arrived, I was disappointed to find that the remotes were not what I had ordered. Instead of the refurbished remotes with the logo and FCC ID number, I received aftermarket remotes with no logo. To make matters worse, they were the same price as the refurbished ones I had ordered.

I immediately called customer support to try and resolve the issue. However, they informed me that I would need to send back the incorrect remotes before they could ship me the correct ones. This was frustrating, as I needed the remotes now and couldn't wait several days for the correct ones to arrive.

To add insult to injury, I was informed that I would need to pay for the return shipping of the incorrect remotes in order to receive a refund on my purchase. This was not my fault, yet I was being penalized for the mistake made by Car and Truck Remotes.

Overall, I was extremely disappointed with the customer service I received from Car and Truck Remotes. They did not take ownership of their mistake and instead placed the burden on me to rectify the situation. I would not do business with them again and would caution others to be wary of their practices.

I recently purchased some keys from Car and Truck Remotes for my 2012 Expedition Max. I provided them with all the necessary information and they sent me keys that looked like they would work. However, when I got them cut and tried to program them with a locksmith, they didn't work. I even went to Ford to see if they could help, but they couldn't get them programmed either.

I reached out to Car and Truck Remotes for advice, but they didn't offer any troubleshooting tips. Their only suggestion was to pay for shipping twice to return the keys for a refund. I was disappointed with their lack of assistance and felt like I wasted my time and money.

To make matters worse, the locksmith informed me that they've had a lot of issues with knock off keys from Car and Truck Remotes. Even if they do work, they don't last long. I wish I had done more research before purchasing from them.

Overall, I would not recommend Car and Truck Remotes. It's better to buy the real deal from a reputable source to avoid any potential issues.

The 2014 Dodge Ram Truck Remote Key Fobik w/ Engine Start doesn't work! I followed the attached instructions and asked my friends to try it as well, but it didn't work anyway!
I don't know what's wrong with it, maybe it's poorly programmed or whatever else it can be, I want you to do the things right. I heard so many things from your representatives so far, but nothing that would really help me...