Menu
Write a review
File a complaint
Capitalix Customer Service Phone, Email, Contacts

Capitalix
Reviews and Complaints

www.capitalix.com

Learn how the rating is calculated

1.0 2 Reviews 10 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Capitalix Reviews 2

ComplaintsBoard
S

Capitalix Do not trust them because they will ruin you

Ignore the positive reviews.

They are scammers.

I changed my mind about registering with them and asked for a refund of my initial payment.

After several requests over several weeks for a refund I was contacted by a so called financial adviser, who said he would help me to get my money out but said I would have to open a bit coin account as that the only way.

He then said he would help directly by connecting to my computer.

He when through the process of opening bitcoin account saying to add some money to activate it then said it would need a lot more put in to enable him to deposit the money from them he wanted me to put $125000

At this point I stopped dealing with him as I had only deposited $95000 to COMPANY NAME in the first place.

Read full review of Capitalix and 1 comment
Hide full review
1 comment
Add a comment
M
M
M. Aufderhar
Send a message
Verified customer This complaint was posted by a verified customer. Learn more

I suggest reporting this incident to your bank immediately to see if they can help with a chargeback. Contact the authorities to report this as a scam. Consider sharing your experience on forums or review sites to warn others. Be cautious with anyone asking for remote access to your computer or additional funds.

ComplaintsBoard
I

Capitalix Do not invest here!!!

I have sent them 23 emails, with no reply, due to my 2nd upgrade still "confirming" for weeks and withdrawal "pending" for 2 weeks. The "CEO" is asking for $21,000,000 investment payments. What the hell? Like we would trust them with more of our hard earned money. I have been paid out several times by them previously, but it all stopped in December 2023, like a rug pull. They say they will start paying out again starting around January 5, 2024. I'll believe it when I see it. They are probably bankrupt from their law suit, which I am sure they deserve. I know MANY attorneys. I was thinking we all get together for a Class Action suit for all SCAMMED U.S. users. I definitely wanted to, if I didn't see my pending withdrawals or a FULL REFUND of my money to me. Meanwhile I employed G for involving his expertise in winning me a financial settlement after consulting with them.

Recommendation: Stay away from Capitalix.

Read full review of Capitalix and 1 comment
Hide full review
1 comment
Add a comment
D
D
D. Kassulke
Send a message
Verified customer This complaint was posted by a verified customer. Learn more

Hey, it sounds like it’s time to take serious action. Since you’ve already consulted with an attorney, continue working with them to explore the class action lawsuit for all affected users. Keep documenting all communications and transactions with the company as evidence. Also, consider reporting the issue to financial regulators or a consumer protection agency to further strengthen your case.

Capitalix Complaints 10

ComplaintsBoard
M
5:49 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Capitalix Scam company

I wanted to share a personal experience that I recently had with a questionable investment company. It was a close call, and I hope that by to the diligent efforts of ( Trad ereport. org ) I eventually received my funds back. It was a huge relief and a weight off my shoulders. I couldn't be more grateful for their support and expertise throughout the process.

Claimed loss: €16000

Desired outcome: I got my refunds

Confidential Information Hidden: This section contains confidential information visible to verified Capitalix representatives only. If you are affiliated with Capitalix, please claim your business to access these details.

Read full review of Capitalix
View 0 more photos
Update by Mike Lucas
Apr 29, 2024 2:15 am EDT

I wanted to share a personal experience that I recently had with a questionable investment company. It was a close call, and with the diligent efforts of {Trad ereport .org } I eventually received my funds back. It was a huge relief and a weight off my shoulders. I couldn't be more grateful for their support and expertise throughout the process.

Hide full review
ComplaintsBoard
K
2:04 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Capitalix I applied for withdrawal and they have declined it

583624 - my id

Kavitha G - Name

As per personal manager i opted for trade and later I asked for withdrawal the amount, he was rude and cut the call. Later i complaint through mail and personal manager called me and asked to share cancelled cheque and I did as per his instructions and now I see withdrawal status as declined. And now perosnal manager is also not responding me in telegram since 6th of March-24 and no other option also to connect with Capitalix team. Please help me in getting my amount back.

Claimed loss: 218 euro

Confidential Information Hidden: This section contains confidential information visible to verified Capitalix representatives only. If you are affiliated with Capitalix, please claim your business to access these details.

Read full review of Capitalix
View 0 more photos
Hide full review
ComplaintsBoard
J
8:49 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more

Capitalix how i was able to get back my lost funds

stop wasting your time and money investing with them , they keep on asking me for more fee before making a withdraw which i did still same issue i cant still make a withdraw but luckily for me i was able to get back all my lost funds from the account with the guide and help of nick jover4 at gm com, he was able to guide me through the process to get it out from the account ..

Confidential Information Hidden: This section contains confidential information visible to verified Capitalix representatives only. If you are affiliated with Capitalix, please claim your business to access these details.

Read full review of Capitalix
Hide full review

Is Capitalix Legit?

Capitalix earns a trustworthiness rating of 1%

Stay away! We strongly recommend avoiding Capitalix.

Our conclusion: ComplaintsBoard's comprehensive research indicates that Capitalix is highly unreliable and may be operating as a scam. We advise against dealing with Capitalix to prevent potential harm. If you notice any suspicious behavior, report it by writing a complaint.

With only 0% of 2 complaints being resolved, Capitalix slow complaint resolution rate suggests poor service, lack of responsiveness, or a lack of helpfulness, causing frustration to users. It is obvious that the company has the lowest level of trust.

The website belonging to Capitalix has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.

The registrar associated with Capitalix has been found to be used by several spammers and scammers, which could indicate a potential threat to users.

We have identified high risk financial services or content on Capitalix's website. It is recommended that you use trusted sources and do your due diligence before engaging with any offers or services.

We conducted a search on social media and found several negative reviews related to Capitalix. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

However ComplaintsBoard has detected that:

  • Capitalix.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
  • Capitalix.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
ComplaintsBoard
V
12:54 am EST
Verified customer The reviewer confirmed their account using Google. Learn more

Capitalix CFD Trading

I have been lured into investing $12k over a period of time starting Aug 23, in Capitalix through CFD instruments with high leverages (1:10 to 1:50) which means it was of high risk/reward. There was initially high profits and thereby giving good confidence in me. However I could not withdraw my capital since the personal manager was adamant in keeping positions and not letting me think of withdrawal. Later during early November, he asked me to take positions in Brent crude and WTI crude. However these went into huge losses and to cover the loss, I was lured into adding more capital. When the positions somewhat recovered, I was forced to take positions in other instruments like Nasdaq, e-mini index and silver. These also incurred in losses and finally on 16 Nov early morning all these positions were automatically closed by the system, which wiped off my entire capital. Now I don't know what to do and the company is not responding to my requests.

Please provide any possible help with this matter.

thanks

Pramod

Claimed loss: $12K

Desired outcome: Recover my capital of $12K

Read full review of Capitalix
Hide full review
ComplaintsBoard
A
5:44 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Capitalix Withdrawal issues

1. I was dealing with Mr Ahmed and we had an agreement that I will be allowed to withdraw the money on 23rd october 2023. I informed him that I have to withdraw the money at any cost on that particular date and he assured me that he will calculate my profits and close the account in order to withdraw the money. Unfortunately, I wasn't able to do so. And suddenly he disappeared and never contacted me again.

2. Since then Mr Abu khalid started to deal with me. I explained to him my situation in order to withdraw the money. He told me that I have to DEPOSIT some amount in order to withdraw the FUNDS and he assured me that I will be able to withdraw the following day. I confirmed with him IF I have to DEPOSIT more and he said NO NEED TO DO SO. LIKE WISE Mr AHMED HE ALSO SAID THAT HE WILL CALCULATE the AMOUNT THAT I AM OBLIGED TO AND CLOSE THE ACCOUNT. I deposited the amount that was asked but unfortunately again I couldn't withdraw the money. AND AGAIN HE ALSO DISAPPEARED AND NEVER CONTACTED ME AGAIN. THEN THE THIRD PERSON CONTACTED ME WHICH MR ABU TAMIM AND AGAIN I DEPOSITED A LOT OF MONEY UNTIL 30th October 2023 and STILL COULDN'T WITHDRAW THE MONEY.

3. ON FRIDAY, 26TH OF OCTOBER I RECEIVED A PHONE CALL AND WAS TOLD AGAIN TO DEPOSIT ONE LAST TIME IN ORDER TO WITHDRAW THE MONEY THE FOLLOWING DAY BUT AGAIN I COULDN'T WITHDRAW THE MONEY.

4. ON WEDNESDAY 1st NOV 2023 DEPOSITED 9000 DOLLARS TO WITHDRAW THE MONEY AND I WAS ASSURED THAT I WILL BE ABLE TO DO THAT. BECAUSE OF THE MANAGEMENT DELAYING THE PROCESS OF WITHDRAWAL, I COULDNT WITHDRAW THE FUNDS.

NOW THEY ARE MAKING THE EXCUSE THAT IF I DONT DEPOSIT MORE THEN I WILL LOOSE ALL MY MONEY.

Read full review of Capitalix
Hide full review
ComplaintsBoard
A
1:58 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Capitalix Fraud

I have invested around 27000 dollars but I am not able to withdraw both the investment and the profit. They promised me that I will be able to withdraw the full amount on 23rd october 2023. But suddenly those two guys disappears and all my trades are closed. Another guy calls me and informed me that in order to withdraw the money I have to invest more money for recovery. I told him that I have already made investments as I was told and I was promised that I can withdraw all the amount. I also asked him to let the other two guys who were dealing with me to contact me but no response. I am really worried now if these people are stealing my investments as well as the profits.

Read full review of Capitalix
Hide full review
ComplaintsBoard
W
12:16 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Capitalix Withdrawal services

I have been trying to withdraw my money from Capitalix stock trading company since last few weeks. This is my first withdrawal. No one seems to be responding. There is no response to my calls or messages. This is frustrating. They have appointed someone as a personal manager he is not responding at all. He calls only when he feels like and says something and keeps the phone. I am worried whether these people have stolen my money. I am thinking of filing a legal action.

Desired outcome: I want my money to be given back to me

Read full review of Capitalix
Update by Winston Prakash
Aug 18, 2023 12:23 pm EDT

They assigned a person called as Rinku as my personal manager. She asked me to invest in some trades and I did. I had made a profit of close to 4000 USD. She asked me to invest in Palladium one day and I trusted her and invested and lost all my profit. I. I longer want to invest in this company as no one is responding to my messages. There is no other way I can contact anyone. I am trying to withdraw my primary investment that I had done which is 3000 USD which I am trying to withdraw since last few weeks and no one is helping me or responding. I have no other option but to file a legal complaint through my lawyer I guess. I am so frustrated. They seem to be a fraud company. I seriously ask people to rethink before trading with this company.

Hide full review
ComplaintsBoard
S
10:51 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Capitalix Trading in options

Hi,

I have invested $7600 and i have made some good profit as well. Ryan was my advisory and he always put pressure to transfer more and more money into CapitalIX. Last night he has asked me to put my money into Palladium and when it went to negative they have closed all my trades. I have lost all my money. It is Ryan who has put pressure and asked me to invest. I need my money back. Is there be any way?

Regards,

Sheo

Desired outcome: I want my money back.

Read full review of Capitalix
View 0 more photos
Update by Sheo Choudhary
Aug 10, 2023 4:44 am EDT

I've invested $7600 over the past few weeks as a new customer with CapitalIx. Using my trading skills, I managed to double this amount within a couple of weeks. However, there's an issue concerning your representative who identifies as Reyan. Despite his calls and recommendations, my trading experience has taken a negative turn. Reyan's persistent pressure to execute trades based on his suggestions, along with his insistence on transferring funds to my trading account, has led to unfavorable outcomes.

Regrettably, Reyan's advice regarding trades involving AUDUSD, GBPUSD, and Palladium proved to be erroneous, resulting in the complete depletion of my account balance. What's concerning is that these trades were executed without my consent, and CapitalIx closed them on my behalf.

Today, I received another call from Reyan with more promises, claiming that if I deposit an additional $6000-$8000, my lost amount will be fully restored. This demand comes after a significant loss due to his previous recommendations. My dissatisfaction with Reyan stems from his lack of consideration for customers, his inadequate understanding of his role, and his forceful tactics that go against the best interests of clients.

I'm seeking appropriate action to be taken against Reyan for his behavior. It's disheartening that he exhibits no empathy despite causing substantial losses to customers. Additionally, his assertion that my trades will be reinstated upon transferring a specific amount within a month raises doubts.

I need the entire amount should be restored and then I will continue adding additional money and start using your platform.

Hide full review
ComplaintsBoard
V
12:04 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Capitalix Refund amount

I have read one article then it shows read more about that. I had click on that it want mobile number, then I added my contact number. After some time one person call me from Capitalix and said click on mail link I have sended which is good platform for trading and its AI trading. So I clicked on Link and done the all procedure and deposit 200$ (INR 17-18 thousands).

After that I had received one another call she said I am your senior account manager. She asked me all the my account details and all. She call me again nd again with different numbers. That time I thought its start of fraud with me.

So then I was call to her so not reachable. But I had send msg through telegram Which is mentioned ijn capitalix application. So she said ok it will refunded. Its in process.

But on capitalix app side its rejected my withdrow application.

I have send my account details for withdrown also.

I have send mail also for redund but no response from capitalix side.

Please file complaint nd help me to refund my money

Desired outcome: Please refund my money

Read full review of Capitalix
View 0 more photos
Hide full review
ComplaintsBoard
T
11:22 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Capitalix Stocks and digital currencies

I invested my money $10,000 with capitalix on 22/06/2023, I made around $1347 profit so total is $11,147.

Before yesterday I had in my balance account $6,150 and the rest was in open positions, I made 2 withdrawal requests ($3,400 and $2,750) and till now I didn’t get approval for it. Also I tried to close my open positions because I want to take all my money back but the system is not allowing me to close it saying “assets funds are not available“, and they are collecting every day around 2% from my open positions amount under “swaps” fees.

Desired outcome: Please help me to refund my money , get approval for my withdrawal requests and close my open positions.

Read full review of Capitalix
Hide full review

Overview of Capitalix complaint handling

Capitalix reviews first appeared on Complaints Board on Jun 28, 2023. The latest review Do not trust them because they will ruin you was posted on May 13, 2024. Capitalix has an average consumer rating of 1 stars from 12 reviews. Capitalix has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Capitalix Contacts

  2. Capitalix phone numbers
    +1 (357) 242-6726
    +1 (357) 242-6726
    Click up if you have successfully reached Capitalix by calling +1 (357) 242-6726 phone number 3 3 users reported that they have successfully reached Capitalix by calling +1 (357) 242-6726 phone number Click down if you have unsuccessfully reached Capitalix by calling +1 (357) 242-6726 phone number 5 5 users reported that they have UNsuccessfully reached Capitalix by calling +1 (357) 242-6726 phone number
  3. Capitalix emails
  4. Capitalix social media
  5. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 30, 2025
  6. View all Capitalix contacts
Capitalix Category
Capitalix is ranked 88 among 738 companies in the Investment, Insurance and Financial category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.