This Milla Electric Fireplace is now going into its 3rd heating season,
Season 1 performed as designed no issues.
Season 2 , upon startup in November the unit would not ignite a electric flame, checked power source all OK, looked at control board ...led's illuminated all appears ok, no signs of heat or burn issues,
Remainder of season 2 spent trouble shooting and asking for advice to no resolution.
Season 3 (now) could someone send me an electrical schematic of this device "it may be as easy as a fuse issue" who knows as i can't find any fuse placement in the circuit.
BTW>>> Canvas does not support customer assistance
May be my last Canvas purchase ever!
Best regards,
Dave Hunt Industrial Electrician
[protected]@hotmail.com
Country of complaint: Canada
Address: Sarnia Ontario
Desired outcome: Schematic or a refund