The complaint has been investigated and
resolved to the customer's satisfactionResolved Cancun Cosmetic Dentistry — Bad Dental Work / Unethical Dentists
resolved to the customer's satisfaction
Warning about unethical dentistry in Cancun Cosmetic Dentistry and Dr. Arzate in Cancun. I am Mexican dentist who use to work with Dr. German Arate. I stopped working with them because I could not stand their unethical practices with Americans and Canadians.
Cancun Cosmetic Dentistry is like a revolving door for new inexperienced dentists. Dentist are either fired for not meeting their revenue quota or resign because they could not stand the unethical practices at the clinic. Dr. Arzate runs a high pressure environment where each Mexican dentist are asked to get as much treatment as possible from each patient. To meet your quota, oftentimes doctors are encouraged to recommend more than what patient needs. Simple fillings become root canals and crowns. Crowns are rushed without regard for professional dental procedures such as bite balancing requirements or proper sealing of the crowns.
They even perform big implant cases when none at the facility are properly trained to do so, including Dr. Arzate himself. He doesn’t have a specialization. They perform entire mouth work (they call it smile makeovers) without the proper training to do so. Most of the time, a new dentist work on your case, regardless of how extensive your case. That’s just unethical. Patients experience problems within a year and oftentimes have to redo the work after wasting so much money with Cancun Cosmetic Dentistry.
I feel terrible for many American and Canadians lured by Dr. Arzate and his marketing machine with false advertising of high quality dentistry. Many Canadians including some local government agencies have warned about Dr. Arzate and Cancun Cosmetic Dentistry. They have plenty of bad review online. Cancun Cosmetic Dentistry used to be Dental Maya. Dr. Arzate changed the name from Dental Maya to Cancun Cosmetic Dentistry because the name Dental Maya had so many bad reviews online. Dr. Arzate can change the name of his practice, but he can’t change his last name. For every 1 good testimonial he gets, 2 or 3 others have experienced bad dental care.
I can’t tell you enough how many teeth have been ruined by Dr. Arzate and his Mexico dentists. He gives Cancun dentistry a bad reputation. Many dentist in Mexico think he is a bad example and destroys reputation of other small hardworking dentists.
I don’t even speak English very well, so I had a friend translate this letter. I just feel compelled to say something before more people experience bad dental care from this dentist.
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