Frequently Asked Questions

What does Canadian Tire do?

Canadian Tire is a Canadian retail company that operates in the automotive, hardware, sports, leisure, and housewares sectors.

How can I contact Canadian Tire?

The company can be contacted by: • email: [email protected] and [email protected] • phone: Online Customer Support +1 866 746 7287 Corporate Customer Relations: English: +1 800 387 8803 French: +1 800 565 3356 Canadian Tire Roadside Assistance: +1 888 727 7478 Options MasterCard: +1 800 459 6415 Triangle Rewards: +1 800 226 8473 • mail: PO Box 2000, Station Main Welland, ON L3B 5S3

What is the return policy?

Unopened items, with a receipt, in original packaging and returned within 90 days of purchase will receive a refund to the original method of payment or will receive an exchange. Items that are opened, damaged, and/or not in resalable condition may not be eligible for a refund or exchange. A valid photo ID may be required.

What are the payment methods?

Canadian Tire accepts Masterpass, Visa, Visa Debit, Mastercard, Mastercard Debit, and American Express.

Where is the company located?

6670 Meadowvale Town Centre Cir, Mississauga, ON L5N 4B7

Ask your question

Please note that this form is for questions only. For complaints, please use this link.

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.