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Canadian Property Stars
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Canadian Property Stars Complaints 5

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J
4:58 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

In February 2021, I paid for Lawn Rejuvenation done by Property Stars (in BC). The man performed the aeration portion of the project and said he would return to complete the Dethatching, Fertilization, Over-Seeding, and Lime Treatment in May. It's June and nothing has been done. I've called his number and it's no longer in service. It's also extremely...

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T
6:38 pm EDT

Canadian Property Stars Replacement of broken property.

On May 1st. two employee of Canadian Property Stars was doing aeration on my next door neighbor lawn, for unknow reason he pushed his machine across my lawn and broke my Large Terra Cotta Pot which was in fort of home close to the driveway, I contacted the Company on May 3rd. and as requested by them sent 3 pictures of the damages, a picture of a replacement as requested by the General Manager Veda Loknath.
On May 11th. I received a email for her saying thanks, my cheque is in the mail. to day is 31stMAY. I never got anything. I mean this company employee came on my property damage my Large Pot and This company think this is just fine.
I think it is a very cruel joke on her behalf to say the cheque is in the mail if she know darn well is was not.

Desired outcome: I just want the Company to pay for the damages so I can have a Large pot again

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C
6:22 pm EDT

Canadian Property Stars lawn care

The person who showed up reassured me property stars was a legitimate company.
Property stars sent me an email saying they would be back in my area in 2 weeks and no one has shown up. It was aerated but I don't know what else they have done.
I need confirmation that they have done the work and what they could do is place a note confirming to the customer they have been back to complete the work, and nothing has been communicated to me that it is done.
If I dont hear back within 48 hours I will make a formal report to the City of Calgary Police.

Desired outcome: Get the work done and get out.

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12:42 pm EDT
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Canadian Property Stars lawn rejuvenation

Adam Parker turned up unsolicited to perform lawn rejuvenation for my neighbor and me. While he performed some of the work Sunday, he promised to be back the next day to apply lawn seed and remove the bags of lawn waste. Despite daily phone calls and a variety of excuses I have received no follow up service from this guy or the head offices. DO NOT trust the company

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10:37 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Canadian Property Stars scam

Springmasters changed their name to "canadian property stars" to get away from all the complaints they wracked up through HORRIBLE business practices! Do not support this company!

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TobyandZoey
Welland, CA
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Jun 01, 2022 1:55 pm EDT

I have used this company already - frustrated with the time it took them to arrive to do the work after several calls - was stalled off. When the driveway was done by a pleasant young lady with common sense (hired by the company for the summer) I was pleased with the result. So this past year I gave the company a second chance to come for aeration (regretfully) . I paid in advance last fall and they have not appeared when promised. I have called several times and was told at one point that there was no record of my payment by the person on the phone. I think he was marketing only. Then he accepted my information and once again, I was promised that the aeration would be done within the next week. Nothing happened...I just called again and spoke to a woman - very poor phone reception, but she did her best to help me. I have requested to have my payment refunded if no one shows up this week. After reading one of the other reviews on how inexperienced people showed up and ruined the persons lawn, I wish I had said just refund. Apparently it takes up to four weeks to get my money back. Obviously. the big hand does not know what the little hands are doing. This company needs to wisen up!

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Mark Jonesf18
US
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Dec 09, 2019 1:45 pm EST

Property Star is just a marketing company that contracts out their work to inexperienced twits that no nothing about lawns. For many it might be their first Canadian Lawn to walk on. They ruined my lawn by improperly setting the aeration depth and f@$ked it up. I complained but they never replied. I had to spend money and time to fix everything. Meanwhile my lawn looked like a plowed up field for most of the summer.
Stay clear and get a proper lawn company

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Ramsey Don
US
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Jul 29, 2017 5:58 pm EDT

I worked for Canadian property stars last summer. From my experience the company is unethical and they treat their workers like slaves and will hire literally anyone. I don't even know how is this firm legal? On the contrary, if you are willing to go door to door pushing a 150-pound aerator kart and closing sales you can make good money. I made 900 $ all commissions working for 11 days. Not my cup of tea. I don't recommend it, it's a scam folks.
This company needs to be investigated.

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Subscribe I need Money
US
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Apr 12, 2023 10:41 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of Ramsey Don

Is there any way of keeping the money and just not telling them .

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sir_steveoh
US
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Mar 13, 2017 4:20 pm EDT

Think I figured this out, they get legitimacy and tons of word of mouth advertising free from said sales salve. They try to claim a portion because they supply garbage driveway sealant, heavy powered window washing equipment. And the molasses based sealant just washes off hum! Okay, well I guess I can just go door-to-door myself and sell a REAL SERVICE in which I book a time and come back to do said job but with real product from home depot. And a squeegee and bucket with automotive window cleaner to do some reachable windows.. No pain in my ###, and I make all the profits and run my own small bussiness Thank Canadian Property Stars, I think I can make some good cash rolling on some sealant this summer. And no, I will not show for my interview. Waste of time to work for them, do it yourself and sell a service.

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CPSsucks
London, CA
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Oct 16, 2014 1:57 pm EDT

I worked for this company for just about 3 weeks. On day while dragging one of their piece of junk drive way sealing carts up a 20 degree hill I spasmed my lower back. When the manager the manager finally showed up we had to help an other crew finish up. When we finally got back to the shop I told the manager that I needed to go to the hospital, and they made me sit there for almost 90 minute. When they finally got moving the SOB dropped me at a Subway parking lot over 4 Kilometres away from the hospital and made me walk the rest of the way. When I finally got to the hospital (almost passing out on the way there) I was told that i had a sever back spasm and would be off for a wile. I was off for three week and on heavy pain killers. Lost over $800 from being unable to work at my normal job. To any one that reads this I would recommend that you stay away from this so called company! They treat all their employees like dirt and will screw you over the first chance they get.

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lllllllllllllldddddddd
CA
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Aug 09, 2014 4:48 pm EDT

i worked with company and one my first day of work i quiet i worked about 8 hours and didn't even get paid unsafe working conditions. i had to go to the washroom and the manger told me just go behind a bush they wont mind

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notabadguy
Toronto, CA
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Jun 14, 2013 8:35 pm EDT

The biggest complaint I have about Canada property stars is they don't care about neighbours properties. My neighbour had his driveway sealed, and my car was covered in this oily spray. I told the worker and he said he will call his boss. Hours later he came by, touched my car, told me "look, it comes off". I told him I want him to pay for a car wash. He said no. I'm sure my neighbour feels bad. These guys are a bunch of jerks. I don't think anybody should deal with these guys.

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SMaster
Toronto, CA
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Mar 21, 2013 4:05 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I do not believe a licensed PI would state things the way you have, Charles Clinton. Would you be willing to provide your registration number?

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charl72
Toronto, CA
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Jan 23, 2013 7:51 pm EST

This biggest complaint I have against Canadian Property Stars, is their insistence on posting their advertising flyers all over the country, it seems .
In my neighbourhood of Scarborough, they post on any surface that stays still long enough to attach their flyers. The city of Toronto has launched a major campaign to prosecute violators, but this company continues, their posting on bus shelters, bus stops, hydo poles, trees, , everywhere, not unlike a company called "Boot Camp".
I don't know the principals behind this "Canadian Stars", but from my keen observations over the years, this kind, of what I call 'rouge posting' is confined to the following communities SouthAsian/MiddleEastern/ especially, SriLankans.. i t seems to be a cultural, behaviour, something they do in their country.
This is rapidly turning this once clean, order city called Toronto, into a disorderly looking third world hell...

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KilltheKat
Edmonton, CA
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Jun 06, 2012 11:12 am EDT

Not necessarily. I have done extensive research on this company, and even though I am currently a private contractor (we are not employees) with this company, I do not believe in a single thing they say, excluding the benefits of the service they provide.
They may have changed their name once they went National, but if you check their standing with the Better Business Bureau, with which they claim to be accredited, each of their names is under alert, for complaints, lack of response to said complaints, and trademark infringement. This is under all the current and previous names of the business.

Not only that but they fire people left and right for any reason, while at the same time providing unsafe work environments. Yes, the money is good, if you can put in the effort, and some of the employees (not contractors, but actual staff) are a blast to work with, but the Higher up a manager is, the less likely he/she will treat you like a person.

Overview of Canadian Property Stars complaint handling

Canadian Property Stars reviews first appeared on Complaints Board on Jan 30, 2012. The latest review Lawn rejuvenation was posted on Jun 7, 2021. The latest complaint scam was resolved on Jan 30, 2012. Canadian Property Stars has an average consumer rating of 2 stars from 5 reviews. Canadian Property Stars has resolved 1 complaints.
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  1. Canadian Property Stars Contacts

  2. Canadian Property Stars phone numbers
    +1 (866) 912-5296
    +1 (866) 912-5296
    Click up if you have successfully reached Canadian Property Stars by calling +1 (866) 912-5296 phone number 0 0 users reported that they have successfully reached Canadian Property Stars by calling +1 (866) 912-5296 phone number Click down if you have unsuccessfully reached Canadian Property Stars by calling +1 (866) 912-5296 phone number 0 0 users reported that they have UNsuccessfully reached Canadian Property Stars by calling +1 (866) 912-5296 phone number
  3. Canadian Property Stars address
    C-2477 Kaladar Ave, Ottawa, Ontario, N/A, Canada
  4. Canadian Property Stars social media
  5. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 30, 2025
Canadian Property Stars Category
Canadian Property Stars is ranked 324 among 510 companies in the Residential Sales category

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